Coordinated and prepared customer orders for delivery, and provided customer service support
Enabled timely and efficient delivery by ensuring all packages were securely wrapped and ready for dispatch
Facilitated successful deliveries with protective packaging
Strengthened customer relations while adhering to company policies
Front End Clerk / Supervisor
Sobeys
Ajax, ON
Started as a cashier and lottery salesperson, gradually advanced to the role of front-end supervisor, managing team operations and ensuring smooth store performance
Assisted with office duties, recorded financial data, while supervising junior staff
Resolved customer complaints and maintained a professional environment
Worked as part of a municipal team responsible for maintaining public spaces, ensuring environmental safety, and promoting sustainability within the community
Education
Diploma - Interactive Media Design
Seneca College
B.A. (Honours) - Justice and Criminology, Forensic Psychology
Ontario Tech University
Skills
Adobe Suite: Photoshop
Adobe Suite: InDesign
Adobe Suite: Illustrator
Adobe Suite: Premiere Pro
Adobe Suite: After Effects
WHMIS (Workplace Hazardous Materials Information System)