Summary
Work History
Education
Skills
Languages
References
Timeline
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Walquiri Leon

Fullerton

Summary

Proven track record in enhancing customer satisfaction and loyalty, adept in POS system operation and demonstrating exceptional patience and composure under pressure. Skilled in inventory management and customer service, consistently contributing to team efforts and organizational improvements. Achievements include streamlining payment processes and elevating customer service standards.

Work History

Customer Service Cashier

Del Taco
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Utilized POS system to handle customer cash and credit card transactions.

Stock Room Associate

Burlington
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Checked numbers manually and used hand-held equipment to locate products.

Customer Service Cashier

Sbarro's Pizza

Warehouse Worker

Gemini Foods
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Education

High School Diploma -

Ernesto Guevara
Havana, Cuba

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Customer focus
  • Payment processing
  • POS system operation
  • Inventory management
  • Merchandise restocking
  • Positive and professional
  • Customer assistance
  • Team collaboration
  • Microsoft office
  • Merchandise packaging

Languages

Spanish
Native or Bilingual
English
Limited Working

References

Luis Ruiz

Phone:(626) 848-4863

Norma Guzman-Armendariz

Burlington

2575 E Imperial Highway, Brea, CA,92821

Timeline

Customer Service Cashier

Del Taco

Stock Room Associate

Burlington

Customer Service Cashier

Sbarro's Pizza

Warehouse Worker

Gemini Foods

High School Diploma -

Ernesto Guevara
Walquiri Leon