Wallace Moore
Los Angeles
Summary
Proficient in managing multiple properties while excelling in tenant relations and maintenance coordination. Committed to optimizing property performance and enhancing tenant experiences through proactive communication and compliance adherence.
Overview
13
13
years of professional experience
Work History
Roving Property Manager
Solari Enterprises Inc.
Orange, CA
07.2013 - Current
- Oversaw property operations, ensuring compliance with local regulations and company policies.
- Managed tenant relations, addressing concerns promptly to enhance satisfaction and retention.
- Implemented preventive maintenance schedules, improving property condition and reducing emergency repair costs.
- Coordinated leasing activities, including marketing strategies to attract prospective tenants effectively.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
Education
High School Diploma -
Aberdeen Academy
Los Angeles, CADoctorate of Divinity - Theological Studies
Elbon College of Ministry
Apple Valley, CA06-2008
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Lease renewals
- Tenant relations
- Property tours and inspections
- Eviction procedures
- Staff management
- Occupancy management
- Fair housing mandates
- Tenant and eviction laws
- Maintenance coordination
- Preparing property agreements
- Compliance monitoring
- Property accountability
- Software utilization
Timeline
Roving Property Manager
Solari Enterprises Inc.
07.2013 - Current
High School Diploma -
Aberdeen Academy
Doctorate of Divinity - Theological Studies
Elbon College of Ministry