History of approaching policy challenges with a disciplined and quality-driven mindset. Adept at solving problems, managing conflict and organizing change with an accurate and efficient approach. Familiar with data gathering and analysis, modeling and trend forecasting.
Overview
3
3
years of professional experience
Work History
Sales Associate
Rogers
06.2022 - Current
Engaged with over 100 customers based on their needs and developing customer and associate relations
Knowledgeable of current company promotions, and participated in company enlisted policies to ensure customer satisfaction
Worked collaboratively with management and fellow associates to reach team targets.
Managed team petty cash, purchase orders and account transactions.
Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Installer Helper
Jubilee Glass & Railings
06.2021 - 01.2022
Laid out materials and system components to prepare for installation.
Maintained relationships with over 25 customers to better understand needs and uphold standards of service.
Utilized knowledge of carpentry and general construction to complete attractive finish work.
Operated tools, equipment and machinery according to safety standards.
Student Researcher
Rural, Farm ED, MacEwan University
01.2021 - 04.2021
Managed project timelines and coordinated research tasks
Collaborated with supervisors on project status, results, and conclusions.
Interpreted and analyzed research data to draw conclusions on outcomes.
Prepared fact sheets, tables and graphs to summarize research results.
Performed routine data analysis to correct and verify data entry.
Interacted with study participants by preparing for examinations, obtaining consent and collecting specimens.
Quantitative and Qualitative Research Methods.
Policy Analyst
Crossfield Snow Removal Policy| MacEwan University
01.2021 - 04.2021
Analyzed and synthesized research results to present findings to leadership to team
Prepared regulatory documentation and presentation and highlighted findings to support project leads
Assisted with development and implementation of grassroots efforts to support or oppose policy changes
Wrote detailed reports explaining policy actions and impacts
Evaluated current policy discussions and plans to determine possible impact on Crossfield snow removal policy.
Managed database of policy information and trends, providing timely and accurate information to stakeholders and contributing to development of evidence-based policies.
Analyzed and monitored implementation of public policies and programs related to environmental sustainability, identifying areas for improvement and making recommendations to increase effectiveness and impact.
Education
Bachelor of Arts - Political Science
MacEwan University
Edmonton
06.2023
Skills
Strong listening and communication skills
Customer service-oriented
Perform well in high-demand, fast-paced environments
Presentation and communication skills
Policy and Procedures Explanation
Policy writing and briefing preparation
Personal and professional integrity
Collaborative with fellow employees and superiors
Experience with public policy development process, including issue identification, research, analysis, decision making, consultation, and implementation
Well-developed project management skills including tracking, monitoring and initiating activities
Data Analysis and Visualization
Strategic Planning
Timeline
Sales Associate
Rogers
06.2022 - Current
Installer Helper
Jubilee Glass & Railings
06.2021 - 01.2022
Student Researcher
Rural, Farm ED, MacEwan University
01.2021 - 04.2021
Policy Analyst
Crossfield Snow Removal Policy| MacEwan University