Wali Raza Khan
Mississauga,ON
Summary
Experienced professional in guest services with a pleasant personality, ability to speak multiple languages fluently, skilled in customer relations, recordkeeping, and problem-solving. Outgoing demeanor fosters a positive atmosphere when greeting and communicating with others.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Planet Fitness
Mississauga, Ontario
05.2024 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
Tutor, Special Needs Students
The Academy of English and Mathematics
Mississauga, Ontario
11.2023 - 10.2024
- Provided one-on-one assistance with homework assignments, tests, and other academic activities.
- Maintained a safe learning environment by managing classroom discipline issues.
- Facilitated communication between teachers, parents, and other professionals regarding student progress.
Sales Associate Supervisor
Shiny Brother's Cleaning
Mississauga, Ontario
06.2024 - 08.2024
- Supervised and trained sales associates in customer service, product knowledge, sales techniques, and store policies.
- Monitored staff performance to ensure compliance with company standards and goals.
- Reviewed inventory levels on a daily basis and placed orders as needed.
Tutor
PDSB
Mississauga, Ontario
07.2023 - 08.2023
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Fostered an environment for open questions
Education
BBA - Commerce And Business Administration
University of Toronto
Toronto, ON04-2027
High School Diploma -
Glenforest SS
Mississauga, ON06-2023
Skills
- File Organization
- Spreadsheet tracking
- Mail Sorting
- Call Routing
- File Management
- Office Administration
- Customer Service
- Appointment confirmation
- Administrative Skills
- Scheduling
- Meeting Scheduling
- Conflict Management
- Business Administration
Affiliations
Currently in the Canadian Armed Forces as a reservist
Certification
- CPR - C Certified
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Limited
References
References available upon request.
Timeline
Sales Associate Supervisor
Shiny Brother's Cleaning
06.2024 - 08.2024
Front Desk Receptionist
Planet Fitness
05.2024 - Current
Tutor, Special Needs Students
The Academy of English and Mathematics
11.2023 - 10.2024
Tutor
PDSB
07.2023 - 08.2023
BBA - Commerce And Business Administration
University of Toronto
High School Diploma -
Glenforest SS
Similar Profiles
Cody Nidlund EckCody Nidlund Eck
Master Trainer at Texas Family Fitness/Planet FitnessMaster Trainer at Texas Family Fitness/Planet Fitness
Valinda Clemons-ElderValinda Clemons-Elder
Shift Manager at Epic Fitness Group Planet FitnessShift Manager at Epic Fitness Group Planet Fitness
RACHELLE SCARBORRACHELLE SCARBOR
Concur Expense Administrator at Planet Fitness HQ- Corporate Clubs (Sunshine Fitness LLC)Concur Expense Administrator at Planet Fitness HQ- Corporate Clubs (Sunshine Fitness LLC)