Walid Elfarou
Ottawa,ON
Summary
Detailed client service associate known for having great organizational skills, accompanied with excellent communication and computer skills. With a passion for cars and computer science, seeking a new role where hard work and dedication will be highly valued. Calm and professional under pressure by resolving problems with knowledgeable and friendly service. Frequently praised as hard working by peers. Can be relied upon to help your company achieve its goals with a flexible schedule.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Willy's Pizza
05.2019 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Lot Attendant
Canadian Auto Mall
11.2020 - 12.2021
- Kept facilities clean, neat and organized to give areas professional and fresh appeal.
- Parked and retrieved cars according to customer needs.
- Followed safety protocols for personal, guest and automobile safety,
- Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
Education
Diploma - Computer Programming
Algonquin College
Ottawa12.2026
High School Diploma -
Sacred Heart High School
Stittsville, ON06.2021
Skills
- Account Penetration
- Equipment Monitoring
- Route Mapping Software
- Order Processing
- Customer Service
- Problem-Solving Abilities
- Active Listening
- Critical Thinking
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Certification
Technology Eduction Certificate
Timeline
Lot Attendant
Canadian Auto Mall
11.2020 - 12.2021
Customer Service Representative
Willy's Pizza
05.2019 - Current
Diploma - Computer Programming
Algonquin College
High School Diploma -
Sacred Heart High School
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