Walid Arnouk
Montreal,Quebec
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Patient Sitter
Alternacare
Montreal, Quebec
11.2023 - Current
- Provided constant monitoring of patients to ensure safety and comfort.
- Assisted with patient transfers, positioning, and ambulation as needed.
- Provided emotional support to patients who were anxious or distressed.
Branch Manager
ADIR-Adonis Insurance Company
Tartous /Damascus, Syria
08.2008 - 01.2012
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
Manager&Owner
Shefa Pharma
Tartous City, Syria
01.1998 - 04.2008
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
General Medical Assistant
Trad Hospital
Beriut City, Lebanon
02.1995 - 12.1997
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Education
Sales
Brome-Missisquoi
Cowansville, QC10-2024
DEP - Nursing
Access
Saint-Lambert, QC11-2023
M.D. - Medicine
Faculty of Medicine
Damascus /Syria11-1993
Skills
- Patient-focused care
- Check-in coordination
- Inventory and supply management
- Trustworthy companion
Certification
- Integrated Professional Development course in Leadership skills
Affiliations
- sports
- movies
- music
Languages
English
Full Professional
French
Elementary
Arabic
Native/ Bilingual
Timeline
Patient Sitter
Alternacare
11.2023 - Current
Branch Manager
ADIR-Adonis Insurance Company
08.2008 - 01.2012
Manager&Owner
Shefa Pharma
01.1998 - 04.2008
General Medical Assistant
Trad Hospital
02.1995 - 12.1997
Sales
Brome-Missisquoi
DEP - Nursing
Access
M.D. - Medicine
Faculty of Medicine
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