Summary
Overview
Work History
Education
Skills
Timeline
Generic

Waleed Mehmood

Edmonton,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Service-oriented volunteer offering outstanding relationship building and management background. Researched and contacted potential donors through email, social media and corporate events to source additional funding. Charming and passionate person with extensive community service history. Self-motivated development professional well-versed in individual, corporate and foundation fundraising techniques. Excellent track record of managing donor relationships and identifying new partnerships to increase fundraising support. Strategic Professional Fundraiser consistently generating over $ 1000 for non-profit organizations. Expert negotiation and corporate relationship management talents. Committed to offering top-notch Speaking Skills Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Accomplished Manager successful orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Bidz Customer Care Representative

Bidz E-Commerce
Edmonton, AB
04.2022 - 07.2022
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled 15 calls per day to address customer inquiries and concerns

Customer Service Associate

Royal Baby Vision
Edmonton, AB
02.2021 - 04.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Distributed information to guests and answered questions to serve needs and drive sales.
  • Welcomed, greeted and assisted guests in high-traffic store, generating $[1400} of dollars in business

Manager of Finance

ATB JR
Edmonton, AB
01.2019 - 01.2021
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Fundraising Volunteer

Earth Rangers
Edmonton, AB
06.2018 - 07.2018
  • Coordinated and organized annual fundraising events to educate potential donors and increase awareness.
  • Created strategic plans with measurable goals to develop funding for annual events.
  • Provided information on membership and organization activities to potential donors.
  • Created digital and print marketing campaigns to promote organization to donors and community.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Reviewed and distributed mail to process incoming funds and ticket orders
  • Increased fundraising numbers by over [ 82]% by leveraging effective communications

Education

No Degree - None Yet

S Bruce Smith Jr High School
Edmonton, AB
06.2023

Skills

  • Customer Support
  • Upselling Products and Services
  • Preparation of Demonstrations
  • Upbeat and Positive Personality
  • Customer Service
  • Management Accounting
  • Inspiring Team Leadership
  • Exceptional Communicator
  • Diplomatic Conflict Resolution
  • Good listening skills
  • Active Listening
  • Team building
  • Leadership
  • Organization and Time Management

Timeline

Bidz Customer Care Representative

Bidz E-Commerce
04.2022 - 07.2022

Customer Service Associate

Royal Baby Vision
02.2021 - 04.2022

Manager of Finance

ATB JR
01.2019 - 01.2021

Fundraising Volunteer

Earth Rangers
06.2018 - 07.2018

No Degree - None Yet

S Bruce Smith Jr High School
Waleed Mehmood