Waleed Fahel
Corona
Summary
I am driven and detail-oriented professional with a background in technical support and cloud computing. I am pursing a degree in Business at the University of Arizona. I am Microsoft Azure Certified and have hands on experience in software, and business. I am eager to combine my technical skills and business knowledge to help organizations work more effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wellness Coordinator
Crunch Chiropractic
Riverside
01.2025 - Current
- Coordinated wellness programs to enhance patient engagement and satisfaction.
- Assisted in scheduling appointments and managing patient records efficiently.
- Developed educational materials on wellness topics for patients and staff.
- Collaborated with chiropractors to integrate wellness practices into patient care plans.
- Performed administrative tasks related to budgeting, scheduling events, ordering supplies.
IT Support Specialist
Fusion Of Ideas
Lake Forest
07.2021 - 08.2023
- Provided technical support to users via phone and email.
- Diagnosed hardware and software issues for efficient resolution.
- Assisted in maintaining network infrastructure and security protocols.
- Installed and configured computer systems and applications for users.
- Trained staff on new software applications and system updates.
- Served as first point of contact for incoming technical service calls and emails.
- Used remote login tools to assist clients with technical and product questions.
Education
Bachelor of Arts - Business Administration
University of Arizona
Tucson, AZ08-2026
Associate of Arts - Business Administration
Norco College
Norco, CA08-2024
Skills
- Program coordination
- Patient engagement
- Wellness education
- Technical support
- Network troubleshooting
- Software training
- Microsoft 360
Certification
- Azure Fundamentals Certification
Timeline
Wellness Coordinator
Crunch Chiropractic
01.2025 - Current
IT Support Specialist
Fusion Of Ideas
07.2021 - 08.2023
Bachelor of Arts - Business Administration
University of Arizona
Associate of Arts - Business Administration
Norco College
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