WAJID ALI MOHAMMED
Brampton,ON
Summary
Detail-oriented student optician with practical experience from laboratory work at Seneca Polytechnic. Proven track record as an Optical Store Manager, with relevant experience in overseeing daily operations, managing inventory, and ensuring high-quality customer service. Possess strong leadership skills combined with deep understanding of optical products and eye care services. Demonstrated ability to increase store profitability while maintaining optimal patient satisfaction. Skilled at staff development and training, fostering a team environment that encourages growth and productivity.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Optical Store Manager
Eyeconcept
Halton Hills, Ontario
05.2024 - Current
- Monitored inventory levels and placed orders for new stock as needed.
- Developed marketing materials such as brochures and flyers for distribution.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Analyzed financial data to identify areas of improvement within the store.
- Applied knowledge of frames, lens designs, and materials to assist patients in selection of eyewear.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Managed and trained staff on customer service, sales techniques, product knowledge, and store policies.
- Developed strong relationships with customers to ensure repeat business and referrals.
- Coordinated with suppliers regarding delivery times and pricing of products.
- Prepared staff work schedules and assigned team members to specific duties.
Optical Sales Associate
Eyeconcept
Etobicoke, Ontario
05.2022 - 04.2024
- Recommended, selected and located merchandise based on customer desires.
- Tracked daily sales figures and generated reports for management review.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered customer inquiries regarding product features, pricing, and availability.
- Developed relationships with customers by providing excellent customer service.
- Ticketed, arranged and displayed merchandise to promote sales.
- Assisted in the selection of frames according to customer's face shape, lifestyle and budget.
- Performed routine maintenance tasks such as cleaning displays, restocking shelves and organizing inventory.
- Maintained records related to sales for store management.
- Computed purchases and received and processed cash or credit payment.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained knowledge of current trends in eyewear fashion.
- Processed payments for merchandise purchases using cash registers or POS systems.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Optical Sales Associate
Visionstyles
Etobicoke, Ontario
08.2019 - 03.2022
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Listened to customer needs to identify and recommend best products and services.
- Demonstrated a working knowledge of vision insurance plans and billing procedures.
- Greeted customers warmly upon arrival at the store and provided assistance throughout their visit.
- Maintained inventory and optical retail area to provide safe, clean, organized and inviting environment for patients and practice.
- Prepared invoices for customers detailing purchased items along with associated costs.
- Conducted regular follow-ups with clients to ensure satisfaction with their purchase.
Optical Sales Associate
Spexx Queensway
Etobicoke, Ontario
09.2013 - 07.2019
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Processed credit card transactions quickly and securely.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Used technology resources to assist customers in locating and selecting items.
Education
Diploma - Biotechnology - Advanced
Centennial College of Applied Arts And Technology
Scarborough, ON04-2014
BACHELOR IN PHARMACY - Pharmacy
SHADAN COLLEGE OF PHARMACY
HYDERABAD, INDIA04-2011
Diploma - Opticianry
Seneca Polytechnic
Toronto, ONSkills
- Communication and interpersonal skills
- Patient care and satisfaction
- Frame selection expertise
- Lensometry proficiency
- Frame fitting and selection
- Optical lab procedures such as lens edging, tinting and adjusting frames
Certification
- Diploma in Computer Applications
- Diploma in MCSE, MCITP and CCNA (Net Admin)
- Diploma in C language, C++ and Data Structure Course
- Diploma in Hardware Networking
Timeline
Optical Store Manager
Eyeconcept
05.2024 - Current
Optical Sales Associate
Eyeconcept
05.2022 - 04.2024
Optical Sales Associate
Visionstyles
08.2019 - 03.2022
Optical Sales Associate
Spexx Queensway
09.2013 - 07.2019
Diploma - Biotechnology - Advanced
Centennial College of Applied Arts And Technology
BACHELOR IN PHARMACY - Pharmacy
SHADAN COLLEGE OF PHARMACY
Diploma - Opticianry
Seneca Polytechnic
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