Wajid Ahmad Akramy
Mississauga,ON
Summary
Organized and dependable candidate with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Helping non-profit organizations with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer
Global Shapers Community
10.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Front Desk Concierge
Samsonsheild Inc
08.2022 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins, and check-outs.
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Collected room deposits, fees, and payments.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Maintained high level of professionalism and discretion when dealing with guests.
- Upheld hotel policies and procedures by providing high level of customer service.
Volunteer Legal Assistant
Macedonian Young Lawyers Association (MYLA)
10.2021 - 02.2022
- Organized documents to manage paper and electronic filing systems of clients.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Managed a caseload of 150 Canada immigration applications with a 95% completion rate.
- Prepared immigration applications and supporting documentation accurately with a 98% acceptance rate.
- Maintained a client satisfaction rate of 93% or higher based on feedback surveys.
- Organized and provided impactful workshops and information sessions regarding fulfilling Canada’s immigration application forms resulting in successful outcomes for clients.
Associate Lawyer
Afghanistan Independent Bar Association
01.2020 - 08.2021
- Advised clients on variety of legal matters, including corporate governance, intellectual property, labor law and taxation.
- Negotiated settlements and mediated disputes between parties finding mutually beneficial solutions.
- Presented evidence to defend clients or prosecute defendants in criminal or civil litigation.
- Interpreted laws, rulings, and regulations for individuals and businesses.
- Handled an average of 100+ cases concurrently while consistently meeting or exceeding deadlines.
- Achieved a 75% success rate in securing favorable settlements or verdicts for clients.
- Maintained a client satisfaction rate of 90% or higher based on feedback surveys.
- Produced 100+ well-researched and persuasive legal documents (memorials, petitions, summons, pleadings and more) resulting in successful outcomes for clients.
- Played a key role in a team that achieved a 91% success rate in complex litigation matters.
- Actively participated in business development activities, networking events, and client acquisition process which resulted in the generation of $30, 000 in new business through networking and client referrals within a year.
- Successfully completed 6 months of extensive and practical courses regarding Afghanistan constitution law, criminal law, civil law, civil court procedure, criminal court procedure, commercial law, legal writing, legal research, and dispute resolution.
- Contributed 60+ hours of pro bono legal services to underserved people in Balkh province.
Executive Assistant
ASDEPO
12.2019 - 08.2021
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Providing comprehensive administrative support to the executive team, including managing calendars, scheduling meetings, and making travel arrangements.
- Prioritizing and managing incoming communications, including phone calls, emails, and correspondence, and ensure timely responses.
- Preparing and editing documents, presentations, and reports for internal and external distribution.
- Conducting research, gathering data, and providing insightful analysis to support decision-making processes.
- Coordinating and facilitating meetings, conferences, and events, including logistics, agenda preparation, and minute-taking.
- Managing and maintaining confidential and sensitive information, records, and files.
- Acting as a liaison between the executive team and internal/external stakeholders, ensuring effective communication and building strong relationships.
- Preparing and reconciling expense reports, budgets, and financial documentation.
- Assisting in project management activities, including tracking progress, monitoring deadlines, and coordinating resources.
- Anticipate the needs of the executive team, proactively identifying opportunities to streamline processes and improve efficiency.
Volunteer
Global Shapers Community
07.2019 - 08.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Legal Trainee
International Law Student Association
09.2017 - 01.2018
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Reviewed legal information and proofed documentation for errors.
- Performed legal and general research, drafting memoranda, and correspondence.
- Organized legal filing system to maximize efficiency.
- Analyzed facts and case law to determine possible defenses for clients.
- Interpreted and relayed legal information in clear format for clients.
Education
Bachelor of Arts - Public Law And International Relations
Jawzjan University
Jowzjan, Afghanistan 12.2016
High School Diploma -
Afghan Turk International High School
Balkh, Afghanistan 12.2012
Skills
- Adaptability and Dependability
- Court Proceedings
- MS Office
- Project Oversight
- Verbal and Written Communication
- Communication
- Research
- Team Collaboration
- Documentation
- Volunteer Program Assistance
- Deadline Adherence
- Recordkeeping and Confidentiality
- Administrative Support
- Telephone Etiquette
- Clerical Support
- Records Preparation
- Reading Comprehension
Certification
- Delegate of ECOSOC Committee, Ariana Model United Nations - August 25. 2016
- Pre-Employability and Self-Development Training Program, USAID - Nov 12. 2016- Nov 22.2016
- Conflict Resolution, Lincoln Learning Center Mazar - January 30.2016
- Good Governance, Lincoln Learning Center Mazar - Feb 4.2016
- Awarded as adjudicator at Balkh Debating Championship, Afghan for Progressive Thinking - August 11. 2017
- National Youth Management Symposium, Success Group of Afghanistan - August 09-11. 2018
- Certificate of Participation in Balkh Youth Speak Forum, AIESEC- 2018
- Certificate of participation at National Rounds of 2016 Philip C. Jessup International Law Moot Court Competition in Kabul, Afghanistan, Legal Education Support- Afghanistan - Jan 15-21. 2016
- Certificate of participation at National Rounds of 2016 Philip C. Jessup International Law Moot Court Competition in Kabul, Afghanistan, Ohio Northern University Center for Democratic Governance - Jan 20-26. 2017
- Certificate of participation as a coach in the 2018 Philip C. Jessup International Law Moot Court Competition in Kabul, Afghanistan, International Law Student Association - Jan 20-24. 2018
- Certificate of Appreciation, Macedonian Young Lawyers Association - Feb 08. 2022
- Certificate of Customer Service Standard Training, AccessForward - August 18.2022
- Certificate of completion WHMIS 2015, Aixsafety.com - August 21. 2022
- Worker Health and Safety Awareness in 4 Steps, Ministry of Labour, Training and Skills Development's training - August 18.2022
Timeline
Volunteer
Global Shapers Community
10.2022 - Current
Front Desk Concierge
Samsonsheild Inc
08.2022 - Current
Volunteer Legal Assistant
Macedonian Young Lawyers Association (MYLA)
10.2021 - 02.2022
Associate Lawyer
Afghanistan Independent Bar Association
01.2020 - 08.2021
Executive Assistant
ASDEPO
12.2019 - 08.2021
Volunteer
Global Shapers Community
07.2019 - 08.2021
Legal Trainee
International Law Student Association
09.2017 - 01.2018
Bachelor of Arts - Public Law And International Relations
Jawzjan University
High School Diploma -
Afghan Turk International High School
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