Summary
Work History
Education
Skills
Languages
Timeline
Work Availability
Accomplishments
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Waiyego Zarah

Edmonton,Alberta

Summary

Adept at navigating high-pressure environments, I significantly enhanced customer satisfaction at Denny's Restaurant through exceptional customer service and efficient multitasking. My ability to adapt quickly and collaborate effectively with teams ensured seamless dining experiences, showcasing my strong organizational skills and dedication to excellence. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Work History

Host

Dennys Resturant
12.2023 - 02.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Education

High School Diploma -

NorQuest College
Edmonton, AB
04.2025

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management

Languages

English
Native or Bilingual

Timeline

Host

Dennys Resturant
12.2023 - 02.2024

High School Diploma -

NorQuest College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Waiyego Zarah