Wai Kei Chung
Markham
Summary
Hold an open work permit and be eligible to work in Canada. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head of People
SK Hong Kong Limited
01.2022 - 07.2024
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
HR Business Partner
KKday.com International Company Limited
08.2021 - 12.2021
- Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
- Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Created a strong employer brand by promoting company values and showcasing positive work culture both internally and externally.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
HR Business Partner
Convoy Financial Services Limited
09.2019 - 08.2021
- Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
- Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
- Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
- Implemented succession planning strategies, ensuring leadership continuity and employee growth opportunities within the organization.
- Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.
- Collaborated with senior management to align HR initiatives with organizational goals.
- Created a strong employer brand by promoting company values and showcasing positive work culture both internally and externally.
HR & Office Admin Manager
Salesworks Group Asia
10.2017 - 09.2019
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Education
Bachelor of Arts - Human Resources Management
Northumbria University
United Kingdom08.2020
High School Diploma -
City University of Hong Kong
Hong Kong08.2018
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking Abilities
- Flexible and Adaptable
Certification
- Certified Personality Dimensions Facilitator
- Certified DISC
- Certified Lego Serious Play Facilitator
- Certified Laughter Yoga Teacher
- Certified Master Facilitator !nside Card
- Licensed HRPA
- Licensed CPHR
- Licensed HKIHRM
Languages
English
Full Professional
Cantonese
Native or Bilingual
Mandarin
Native or Bilingual
Timeline
Head of People
SK Hong Kong Limited
01.2022 - 07.2024
HR Business Partner
KKday.com International Company Limited
08.2021 - 12.2021
HR Business Partner
Convoy Financial Services Limited
09.2019 - 08.2021
HR & Office Admin Manager
Salesworks Group Asia
10.2017 - 09.2019
Bachelor of Arts - Human Resources Management
Northumbria University
High School Diploma -
City University of Hong Kong
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