Wai Ho Nicholas Cheng
Vancouver,BC
Summary
Strategic technology management professional with a proven track record of high productivity and efficient task execution. Expertise in networking, cybersecurity, and project management. Demonstrated leadership and communication skills, effectively solving complex challenges to enhance team performance.
Overview
9
9
years of professional experience
Work History
Consultant
FUJIFILM Business Innovation Hong Kong Limited
Hong Kong
06.2024 - 06.2025
- Executed sales strategy for IT solutions and services through effective demonstrations and presentations.
- Engaged clients to identify needs for IT infrastructure and cybersecurity solutions.
- Established C-level relationships to assess business processes and identify opportunities.
- Managed customer growth strategies to achieve sales targets, enhance retention, and increase market penetration.
- Collaborated with technical and post-sales teams to ensure successful account closures.
Technical Consultant
Karin Electronic Supplies Co., Limited
Hong Kong
06.2022 - 08.2023
- Provided presales assistance for Huawei IP Network products in response to client inquiries.
- Assisted in partner events to cultivate strong partnerships and improve engagement.
- Developed tailored technical solutions that addressed specific needs of potential clients.
- Delivered comprehensive training on products and solutions for channel partners.
- Executed POCs with potential clients, showcasing reliability of solutions and products.
Training Officer
Softlink Medical Solution Limited
Hong Kong
02.2021 - 06.2022
- Delivered software training and guidelines to enhance user proficiency.
- Designed operational plans tailored to client needs for effective software deployment.
- Provided hands-on assistance with advanced troubleshooting, including SQL Server Database issues.
- Maintained client relationships by tracking user experiences and implementing follow-up actions.
IT Support Technician
Softlink Medical Solution Limited
Hong Kong
07.2020 - 02.2021
- Resolved customer service calls by delivering immediate solutions.
- Provided on-site hardware and software support to enhance system functionality.
Assistant Operation Manager
Mindmad Creation
Hong Kong
03.2019 - 09.2019
- Created and delivered compelling event proposals for client pitches.
- Developed detailed operational plans for smooth event management.
- Collaborated with contractors to ensure timely service delivery.
- Resolved ad hoc issues during events to maintain operational flow
Contract Event Assistant
Ocean Park Corporation
Hong Kong
09.2018 - 03.2019
- Supported event house operations, enhancing overall efficiency during events.
Marketing Assistant (Part-time)
Futu Securities International (Hong Kong) Limit
Hong Kong
07.2016 - 05.2017
- Facilitated various office tasks, ensuring smooth daily operations.
- Assisted marketing teams during events, enhancing attendee experience and interaction.
Education
BA (HONS) - Marketing and Public Relations
PolyU SPEED
Kowloon, Hong Kong06.2018
Associate Degree - Business (NS)
PolyU Hong Kong Community College
Kowloon, Hong Kong06.2015
Skills
- Certificate of the Principles & Practice of Insurance Examination, Institute of PEAK, 2018
- Certificate of the Long Term Insurance Examination, Institute of PEAK, 2018
- Certificate of Fundamentals of Securities and Futures Regulation, HKSI, 2019
- Huawei Certified Specialist Associate Sales-IP Network, Huawei, 2022
- Huawei Certified Specialist Associate Sales-Storage, Huawei, 2022
- Huawei Certified Specialist Associate Sales-Digital Power, Huawei, 2022
- Huawei Certified Specialist Associate Sales-Transmission & Access, Huawei, 2022
- Huawei Certified Specialist Associate Sales-Intelligent Collaboration, Huawei, 2022
- Huawei Certified Specialist Associate Presales-Service, Huawei, 2022
- Huawei Certified Specialist Associate Presales-IP Network, Huawei, 2022
- Huawei Certified Specialist Associate Presales-Storage, Huawei, 2022
- Huawei Certified ICT Associate Data Center-Data Center Facility, Huawei, 2022
- AWS Certified Cloud Practitioner, AWS, 2022
Languages
English
Professional
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Native/ Bilingual
Expectation
- Expected Salary: Negotiable
- Availability: Immediately
Timeline
Consultant
FUJIFILM Business Innovation Hong Kong Limited
06.2024 - 06.2025
Technical Consultant
Karin Electronic Supplies Co., Limited
06.2022 - 08.2023
Training Officer
Softlink Medical Solution Limited
02.2021 - 06.2022
IT Support Technician
Softlink Medical Solution Limited
07.2020 - 02.2021
Assistant Operation Manager
Mindmad Creation
03.2019 - 09.2019
Contract Event Assistant
Ocean Park Corporation
09.2018 - 03.2019
Marketing Assistant (Part-time)
Futu Securities International (Hong Kong) Limit
07.2016 - 05.2017
BA (HONS) - Marketing and Public Relations
PolyU SPEED
Associate Degree - Business (NS)
PolyU Hong Kong Community College
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