Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wai Ho Chow

Richmond,BC

Summary

My name is Max CHOW, 26-year-old, Just legally landed in Vancouver Canada, July 2023 with the Canadian government work permit and the SIN Number.

I’m a Hardworking, friendly customer service assistant with total 6 years work experience in one of the leading supermarket in Hong Kong.


Have practical physical works and energetic with diligent attitude to assists clients, with appropriate Chinese and English language skills.


In addition, I have well-experience with customer relation service work of different events and exhibitions, hospitality service, outdoor events, interior exhibitions, and the field coordination.


Furthermore, Well-experience of supermarket routine and customer service assistant field work, willing to work overtime and hard work to provides a cheerful, friendly environment to the customers for their shopping experience and the good company image.

Overview

4
4
years of professional experience
1
1
Certification

Work History

IT-Helpdesk Call Responder

ASL - Automated Systems (H.K)
01.2022 - 01.2023

- Enquiry Responses,

Technical consultation and trouble shooting.


- Coordination between end-user and technical support team

Store Assistant

Wellcome Supermarket
08.2018 - 12.2021

- Manage daily routine work, include commodities arrangement


- Provide courtesy service to customers


- Assist management the coordinate between management and work forces

Event Helper

Kelly Service
04.2021 - 05.2021
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.

Seminar Coordinator

Adecco
07.2019 - 07.2019
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Trained and supervised event staff to complete tasks on time.
  • Developed creative themes for events and created related activities to engage attendees.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.

Education

Higher Diploma - Tourism And MICE

Hong Kong Institute of Vocational Education
Hong Kong
09.2021

Skills

  • Patient Immobilization
  • Nursing Assistance
  • Orthopedic Splint Systems
  • Testing Standards

Certification

Overall Score: B1 (Lower Intermediate)


Listening Score: B1


Reading/Language Score: A2

Timeline

IT-Helpdesk Call Responder

ASL - Automated Systems (H.K)
01.2022 - 01.2023

Event Helper

Kelly Service
04.2021 - 05.2021

Seminar Coordinator

Adecco
07.2019 - 07.2019

Store Assistant

Wellcome Supermarket
08.2018 - 12.2021

Higher Diploma - Tourism And MICE

Hong Kong Institute of Vocational Education

Overall Score: B1 (Lower Intermediate)


Listening Score: B1


Reading/Language Score: A2

Wai Ho Chow