Wai Ho Chow
Richmond,BC
Summary
My name is Max CHOW, 26-year-old, Just legally landed in Vancouver Canada, July 2023 with the Canadian government work permit and the SIN Number.
I’m a Hardworking, friendly customer service assistant with total 6 years work experience in one of the leading supermarket in Hong Kong.
Have practical physical works and energetic with diligent attitude to assists clients, with appropriate Chinese and English language skills.
In addition, I have well-experience with customer relation service work of different events and exhibitions, hospitality service, outdoor events, interior exhibitions, and the field coordination.
Furthermore, Well-experience of supermarket routine and customer service assistant field work, willing to work overtime and hard work to provides a cheerful, friendly environment to the customers for their shopping experience and the good company image.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT-Helpdesk Call Responder
ASL - Automated Systems (H.K)
2022.01 - 2023.01
- Enquiry Responses,
Technical consultation and trouble shooting.
- Coordination between end-user and technical support team
Store Assistant
Wellcome Supermarket
2018.08 - 2021.12
- Manage daily routine work, include commodities arrangement
- Provide courtesy service to customers
- Assist management the coordinate between management and work forces
Event Helper
Kelly Service
2021.04 - 2021.05
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
Seminar Coordinator
Adecco
2019.07 - 2019.07
- Managed administrative logistics of events planning, event booking, and event promotions.
- Trained and supervised event staff to complete tasks on time.
- Developed creative themes for events and created related activities to engage attendees.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Education
Higher Diploma - Tourism And MICE
Hong Kong Institute of Vocational Education
Hong Kong09.2021
Skills
- Patient Immobilization
- Nursing Assistance
- Orthopedic Splint Systems
- Testing Standards
Certification
Overall Score: B1 (Lower Intermediate)
Listening Score: B1
Reading/Language Score: A2
Timeline
IT-Helpdesk Call Responder
ASL - Automated Systems (H.K)
2022.01 - 2023.01
Event Helper
Kelly Service
2021.04 - 2021.05
Seminar Coordinator
Adecco
2019.07 - 2019.07
Store Assistant
Wellcome Supermarket
2018.08 - 2021.12
Higher Diploma - Tourism And MICE
Hong Kong Institute of Vocational Education
Overall Score: B1 (Lower Intermediate)
Listening Score: B1
Reading/Language Score: A2
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