WAI HEI TONG
Markham,ON
Summary
Compassionate and dedicated professional with extensive experience in education, customer service, and project management. Skilled in creating engaging environments and providing support to diverse populations. Eager to apply these skills in a client-focused role at Carefirst, with a particular interest in serving the elderly and disabled communities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Ambassador
Carefirst Seniors & Community Services Association
12.2023 - Current
- Organize and coordinate health education sessions, including (but not limited to) connecting with health educators such as physicians, physiotherapists, dietitians, etc. to promote sessions.
- Refer community members to appropriate resources and supports within the community.
- Organize mental health information sessions, and distribute resources through tabling events, presentations at local community venues, schools and businesses.
- Engage with local businesses, community groups, religious organizations, and respond to community members’ queries and concerns regarding health issues.
Elementary and High School Teacher
Ju Ching Chu Secondary School (Tuen Mun)
09.2020 - 08.2023
- Inclusive Program Planning: Designed and implemented school activities that included elderly, promoting intergenerational engagement.
- Community Outreach: Led student visits to elderly homes, enhancing students' understanding of elderly needs and fostering community connections.
- Engaged Instruction: Conducted 20 weekly lessons, balancing classroom management with strong student and parent engagement.
Museum Assistant
The Hong Kong Museum of Education
08.2019 - 06.2020
- Public Engagement: Established 5 weekly interactive tours, adapting content to be accessible and engaging for visitors of all ages, including seniors.
Population By-census – Enumerator
HKSAR Census And Statistics Department
09.2015 - 10.2015
- Data Management: Enhanced accuracy and efficiency in data collection and analysis across over 50 field visits, bolstering financial transaction reliability.
Education
Bachelor of Education (Honors) - History
The Education University of Hong Kong
Hong Kong06.2020
Skills
- Client-Centered Care
- Intergenerational Program Development
- Multilingual Communication
- Community Outreach and Engagement
- Administrative and Organizational Skills
- First Aid & CPR Certified
Custom
Japanese Exchange Program, Coordinator, 06/2023 to 08/2023
Ju Ching Chu Secondary School (Tuen Mun) - Hong Kong
- Inclusive Program Development: Orchestrated a 6-day student exchange program, focusing on diversity and intergenerational engagement, relevant to creating inclusive programs for seniors.
- Budget Management and Fundraising: Demonstrated financial acumen in overseeing program budgeting and fundraising, skills applicable to managing resources in community services.
- Community Engagement: Led student recruitment and engagement initiatives, enhancing learning and interaction, skills transferable to engaging elderly clients in Carefirst programs.
- Logistics and Operations Management: Managed complex logistics, including visa processing and travel arrangements, showcasing organizational skills crucial for program planning at Carefirst.
Basketball Fundraising Match, Coordinator, 05/2023 to 07/2023
Ju Ching Chu Secondary School (Tuen Mun) - Hong Kong
- Community Relations and Fundraising: Established relationships with sponsors and successfully raised funds, demonstrating abilities in community outreach and resource mobilization.
- Event Planning and Coordination: Managed event logistics and venue coordination, reflecting skills in organizing and executing community events, beneficial for program activities at Carefirst.
Custom
- Instructor Therapist, Mind Grove Therapy, ABA Therapy, Mississauga, ON. (December, 2023): Delivering ABA services to the clients aged 4 to 13.
- Career Planning Mentor, Hong Kong (March, 2017): Orchestrated a large-scale career planning game, engaging over 60 students in exploring diverse professional pathways.
Certification
- First-Aid and CPR (Standard C)
- Japanese-Language Proficiency Test (JLPT) - N5
Custom
Native Cantonese, fluent in English, Mandarin, basic Japanese
Timeline
Community Ambassador
Carefirst Seniors & Community Services Association
12.2023 - Current
Elementary and High School Teacher
Ju Ching Chu Secondary School (Tuen Mun)
09.2020 - 08.2023
Museum Assistant
The Hong Kong Museum of Education
08.2019 - 06.2020
Population By-census – Enumerator
HKSAR Census And Statistics Department
09.2015 - 10.2015
Bachelor of Education (Honors) - History
The Education University of Hong Kong
- First-Aid and CPR (Standard C)
- Japanese-Language Proficiency Test (JLPT) - N5
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