Wahida Pervin
Toronto,ON
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
8
8
years of professional experience
Work History
Sales Associate
Shopno Superstore
04.2014 - 02.2018
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Assosiate
Agora Super Shop
01.2010 - 04.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
High School Diploma -
XYZ College
Chittagong, Bangladesh02.2010
Skills
- Territory Assignments
- Facility Tours
- Inventory Pricing
- Customer Service
- Sales Expertise
- Hospitality and Accommodation
- Merchandise Display
Accomplishments
- Awarded “Employee of the Month” in 2013-2018
- Supervised team of 3 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Sales Associate
Shopno Superstore
04.2014 - 02.2018
Sales Assosiate
Agora Super Shop
01.2010 - 04.2014
High School Diploma -
XYZ College
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