Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AdministrativeAssistant
Wahida Hashem

Wahida Hashem

Scarborough,ON

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

Ontario Trillium Foundation
01.2021 - 12.2023

Executed record filing system to improve document organization and management.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Scheduled office meetings and client appointments for staff teams.

Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Administrative Assistant

Healthy Planet
04.2019 - 12.2021

Restocked supplies and placed purchase orders to maintain adequate stock levels.

Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Sorted and distributed office mail and recorded incoming shipments for corporate records.

Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Managed filing system, entered data and completed other clerical tasks.

Shift Manager

McDonald's
05.2011 - 01.2015

Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.

Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.

Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.

Worked closely with team members to schedule breaks and shifts to meet state regulations.

Coached crew members to optimize performance and motivate toward more efficient work.

Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

Supervised ongoing daily production phases.

Education

Associate of Arts - Administrative Assistant

Seneca College
North York, ON
04.2019

GED -

Centennial College of Applied Arts And Technology
Scarborough, ON
12.2016

GED -

West Island College
Dollard-Des Ormeaux, QC
04.2013

Skills

  • Filing and data archiving
  • Spreadsheet management
  • Organizing Mail
  • Office management
  • Administrative support
  • Employee timesheet processing
  • Meeting arrangements
  • Mail handling
  • Time management
  • Data Entry
  • Appointment Scheduling
  • Office administration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Timeline

Administrative Assistant

Ontario Trillium Foundation
01.2021 - 12.2023

Administrative Assistant

Healthy Planet
04.2019 - 12.2021

Shift Manager

McDonald's
05.2011 - 01.2015

Associate of Arts - Administrative Assistant

Seneca College

GED -

Centennial College of Applied Arts And Technology

GED -

West Island College
Wahida Hashem