Wahid Rahmani
Ottawa,ON
Summary
Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking and passionate job seeker with strong organizational skills.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Uber Eats
05.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Store Associate
Arya Supermarket
02.2022 - 06.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Evaluated prices and conducted audits to detect and correct price discrepancies.
- Worked with loss prevention in monitoring shopper behavior.
- Aided marketing initiatives such as creating eye-catching displays and distributing promotional materials to boost brand awareness and sales.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Dental Assistant
Hamnawa Dental Clinic
02.2016 - 08.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Served as a liaison between the dentist''s office and local schools/community organizations creating awareness about oral healthcare.
- Monitored patient comfort and safety during dental procedures.
- Exposed, developed and mounted dental x-rays.
Education
High School Diploma -
Adult High School
07.2025
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Safe Driving
- Time management skills
- Clean Driving Record
- GPS Navigation
Timeline
Delivery Driver
Uber Eats
05.2023 - Current
Store Associate
Arya Supermarket
02.2022 - 06.2023
Dental Assistant
Hamnawa Dental Clinic
02.2016 - 08.2021
High School Diploma -
Adult High School
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