Wahabzada Mohammad Aalam
Winnipeg,MB
Summary
Dynamic Pharmacy Manager and Radiology Technician with a proven track record at Idris Wahabzada Pharmacy, excelling in patient education and pharmacy operations management. Skilled in mentoring teams to enhance service quality, achieving notable customer satisfaction. Expert in drug safety and efficient inventory management, significantly improving care standards while optimizing resource use.
Overview
31
31
years of professional experience
Work History
Pharmacy Manager
Idris Wahabzada Pharmacy
Kabul,Afghanistan
12.2021 - 07.2024
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
Radiology Technician
102-bed Hospital in Kabul
Kabul,Afghanistan
09.1993 - 11.2023
- Demonstrated technical expertise with various imaging modalities, including X-ray, CT scan, MRI, and ultrasound technologies.
- Assisted in training new radiology technicians, sharing knowledge of best practices and departmental procedures.
- Maintained high-quality images by regularly calibrating and adjusting radiologic equipment, ensuring optimal performance.
- Efficiently managed inventory of supplies required for daily operations while identifying opportunities to reduce costs without compromising quality.
Education
Diploma - X-Ray Laborant
Ministry of Public Health Institute of Health
Kabul,Afghanistan 12.1992
Skills
- Patient education and counseling
- Pharmacy operations management
- Training and mentoring
- Inventory and restocking
- Drug safety
- Medication storage
- Medication ordering
Languages
Persian
Native or Bilingual
Timeline
Pharmacy Manager
Idris Wahabzada Pharmacy
12.2021 - 07.2024
Radiology Technician
102-bed Hospital in Kabul
09.1993 - 11.2023
Diploma - X-Ray Laborant
Ministry of Public Health Institute of Health