WAGNER OLAYA
Vancouver,BC
Summary
I'm looking for a job opportunity in administration or costumer service that could involve support, service and costume communication. I have facility to learn new thing so I can work in another area if necessary. I've worked as Business Intelligence Analyst, Logistics analyst and Driver, these work helped me to have experience in fast-paced environments and quickly adaptation, organizational capacity, teamwork and adaptability.
Overview
4
4
years of professional experience
Work History
Business Intelligence Analyst
TechLead IT
04.2022 - 09.2024
- Reduced manual data entry errors by automating routine tasks using SQL scripts and ETL tools.
- Designed customized data collection models for specific visualization tasks using Microsoft Power BI
- Participated actively in stakeholder meetings, presenting data-driven insights and recommendations to support business growth initiatives.
Logistics Analyst
Autopecas Belem
04.2021 - 04.2022
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted thorough data analysis, providing valuable insights for strategic decision-making in logistics operations.
- Coordinated resolution of issues with warehouses, sales brokers and carriers.
Driver
Prime
01.2021 - 04.2022
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Education
MBA - Data Science
PUCRS
Brazil03-2022
Bachelor's Degree - Production Engineering
University of Para
Para, Brazil01-2020
Skills
- SQL programming
- Data dashboard design
- Tableau and Power BI software
- Ability to work in fast-paced environment
- Organizational abilities to prioritize and manage multiple tasks
- Adaptability to changing roles
- Costumer service skills, including handling inquiries and resolving issues efficient
Languages
English
Professional Working
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Business Intelligence Analyst
TechLead IT
04.2022 - 09.2024
Logistics Analyst
Autopecas Belem
04.2021 - 04.2022
Driver
Prime
01.2021 - 04.2022
MBA - Data Science
PUCRS
Bachelor's Degree - Production Engineering
University of Para
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