Wafae rabaoui
1521, Kovachik Boulevard, Milton,Ontario
Summary
With over 5 years of experience, I am proficient in overseeing warehouse operations to consistently meet internal and customer demands.
As a bilingual professional, I lead with a well-coordinated and decisive approach, focusing on program management, team building, and performance optimization.
I have a proven track record of developing and implementing best practices that ensure successful high-volume fulfillment and efficient supply chain management.
Overview
7
7
years of professional experience
Work History
Warehouse Manager
MANAR (SIERA)
11.2019 - 06.2024
- Organized and led the team in executing daily tasks and responsibilities.
- Managed daily receiving operations.
- Planned and scheduled shipments to ensure timely delivery to customers.
- Monitored inventory levels and tracked shipments using logistics software.
- Resolved logistical issues and addressed customer inquiries or concerns in immediate manner.
- Evaluated and monitored the team’s productivity
- Oversaw housekeeping to ensure that the warehouse loading bays and the staging areas are always kept clean and safe.
- Implemented an efficient warehouse layout and organization to optimize space and workflow
- Collaborated with other departments in the implementation of procedures, targets, goals and policy
- Analyzed logistics data to identify trends, monitor key performance indicators, and generate reports for management review.
- Taken necessary precautions to control and safeguard company assets
Logistics Intern
Manar (SIERA)
06.2019 - 10.2019
- Proficiently identified and addressed operational challenges within the department
- Executed an analysis aimed at optimizing transportation costs.
Customer Service Representative
PHONE PLUS
07.2017 - 10.2017
- Responded to varied volumes of incoming calls in a professional and diligent manner, in both English and French.
- Answered questions, inquiries, and dealt with issues in a positive and time-sensitive way
- Maintained customer database; updated data and made necessary changes.
Education
Master of Science - Marketing, Management And Communication
Toulouse Business School
Casablanca, Morocco06.2022
Bachelor of Science - Economics And Management
University Hassan 2 of Economics And Social Sciences
Casablanca, Morocco06.2019
Skills
- Logistics Management
- ERP Software
- Warehouse management systems (WMS)
- GPS and tracking systems
- Report generation and data visualization
- Inventory and Stocking
- Effective Communication
- Leadership
- Problem-solving
- Time Management
- Adaptability
- Shipping and receiving
Languages
English
Professional Working
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Warehouse Manager
MANAR (SIERA)
11.2019 - 06.2024
Logistics Intern
Manar (SIERA)
06.2019 - 10.2019
Customer Service Representative
PHONE PLUS
07.2017 - 10.2017
Master of Science - Marketing, Management And Communication
Toulouse Business School
Bachelor of Science - Economics And Management
University Hassan 2 of Economics And Social Sciences
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