Wafa Syed Fahad

· Configured and maintained SIEM to monitor real-time security alerts, system logs, and authentication failures across multiple endpoints.

· Designed and implemented conditional alert triggers for failed login events, optimizing noise reduction while enhancing threat visibility.

· Conducted targeted log analysis and filtering to isolate security events by IP address, enhancing incident detection precision.

· Set up automated alerts for critical events to enable timely incident response and escalation.

· Validated alert workflows through simulated attacks to ensure monitoring efficacy.

· Collaborated in refining detection logic and thresholds to reduce false positives and align with security baselines.

• Utilized Darktrace to monitor internal network traffic, detect anomalies, and respond to potential threats in real time.
• Reduced security incidents significantly through advanced threat detection and proactive threat hunting.
• Strengthened incident response capabilities to ensure swift mitigation of cyber threats.
• Collaborated with cross-functional teams to integrate security measures into operational processes.
• Produced detailed reports and presentations to convey security metrics and insights to management.
• Partnered with access control teams to support onboarding and offboarding workflows.
• Participated in incident response activities, including log analysis, root cause identification, and coordination with IT on containment.
• Monitoring of Security Information and Event Management (SIEM) tools to detect potential vulnerabilities.

• Supported vulnerability management efforts, including scanning, tracking, and remediation activities.
• Proficient in deploying and managing security tools such as firewalls and intrusion detection systems.
• Documented security incidents and provided detailed reports for review by senior management.
• Supported the creation and enforcement of IT security policies and procedures to safeguard data and infrastructure.

• Led a team of 8 employees in servicing approximately 100 customers per day, resulting in a 20% increase in customer satisfaction scores.
• Provided exemplary service to a diverse range of customers, resulting in a 98% customer satisfaction rate.

• Successfully planned, deployed, monitored and managed Hadoop clusters, resulting in a 30% increase in system efficiency.
• Implemented Backup and Disaster Recovery solutions for Hadoop clusters. Resulted in reduction in downtime and improved business continuity.
• Collaborated as part of a team project to deploy a Cloudera-based Hadoop Cluster for a telecom company, resulting in a successful project outcome.

• Supervised a team of 5 data entry clerks, resulting in a 30% improvement in data accuracy.
• Entered data accurately and efficiently into computer databases and spreadsheets, primarily using Microsoft Excel and Word.