Wafa Baqer
Scarborough,Canada
Summary
Dear Hiring Manager,
I am interested in applying for the training facilitator position with Homestead Land Holdings Limited. I have close to two years of hands-on maintenance experience with Homestead, and I enjoy working in a role where quality upkeep and resident support matter.
My experience includes building inspections, general maintenance, preventative repairs, and following safe work practices, such as WHMIS and proper lifting techniques. I am comfortable working independently or as part of a team, and I often help newer staff by sharing practical maintenance knowledge. I also work directly with residents, and aim to provide reliable and respectful service.
I am hardworking, reliable, and motivated to continue growing within Homestead. I would be happy to bring my experience and positive attitude to the Toronto team.
Thank you for your time and consideration.
Sincerely,
Baqer Wafa.
Overview
9
9
years of professional experience
Work History
Maintenance worker
Homestead Land Holding Ltd.
Toronto, Canada
05.2024 - Current
- Performed general maintenance repairs across Homestead residential properties, including plumbing, electrical, and carpentry work on fixtures, locks, appliances, drywall, and lighting, in accordance with Homestead standard operating procedures.
- Conducted routine building inspections and preventative maintenance to ensure safe, clean, and well-maintained properties while supporting Homestead’s high standards of resident satisfaction.
- Maintained and inspected life safety systems, including fire alarm resets, completion of daily and weekly fire logs, and compliance with all health and safety regulations.
- Completed routine checks of swimming pool equipment, identifying and addressing issues promptly to ensure safe operation.
- Provided professional and timely resident support, responding to maintenance requests and resolving concerns with a customer-focused approach.
- Assisted with administrative duties such as work orders, maintenance logs, and move-in/move-out documentation, ensuring accurate record-keeping.
- Supported multiple Homestead properties during staff absences, maintaining consistent service levels while adhering to safety policies.
- Assisted new maintenance staff by sharing safe work practices, equipment operation knowledge, and Homestead procedures through on-the-job guidance.
- Operated and maintained compactor equipment and performed heavy lifting and material handling as required.
- Demonstrated reliability, strong communication skills, and a positive work ethic while contributing to efficient building operations.
Customer Service
New Circle
Toronto, Canada
04.2024 - 03.2024
- Welcomed and completed intake for new clients/newcomers, providing clear information and support.
- Assisted with organizing and distributing donations, ensuring fairness and efficiency.
- Prepared welcome packages and items to meet client needs and enhance their experience.
- Maintained a clean, organized, and safe environment, reinforcing positive client relations.
Installer
Universal
Toronto, Canada
08.2023 - 12.2023
- Assembled and installed furniture and fixtures in accordance with blueprints, manuals, and drawings.
- Provided excellent customer service by ensuring proper installation and addressing client concerns.
- Conducted quality inspections, identified damages or deficiencies, and reported issues to the supervisor.
- Followed all safety guidelines and protocols, maintaining a safe work environment.
Housekeeping Supervisor
NATO (Resolute Support Camp)
Kabul, Afghanistan
01.2017 - 01.2019
- Supervised a team of cleaning staff, assigning tasks, providing training, and ensuring high performance.
- Delivered exceptional customer service, promptly addressing client concerns and maintaining positive relations.
- Conducted regular inspections of common areas and facilities, identifying and resolving issues.
Education
High School Diploma -
Asif Mayel High School
Kabul, Afghanistan01.2015
Skills
- Time Management
- Customer Service
- Active listening
- Organizational skills
- Conflict resolution
- Communication skills
- Adherence to Health and Safety Standards
- Team player
- Effective communication
- Facility maintenance
- Critical thinking
- Team training
Certificates And Training
- First Aid / CPR/ AODA
- WHMIS
- Conflict Resolution
- Food Handling and Health & Safety
- Customer Service
- Driving licence
Date Of Application
09/19/25
Languages
- Dari
- Pashto
- English, Fluent
- Dari, Native
- Pashto, Fluent
Highlights
Efficiently prioritize tasks to meet deadlines, Dedicated to meeting client expectations., Able to work effectively as part of a team., Knowledgeable about procedures and regulations.
Cover Letter
Hiring Committee, Homestead Land Holdings Ltd., I am excited to apply for the Mobile Building Manager position at Homestead Land Holdings Ltd. With extensive hands-on experience in maintenance, customer service, and team supervision across multiple properties, I am confident in my ability to provide reliable support and uphold the high standards of your buildings. In my current role as a Maintenance Worker at Homestead Land Holdings, I manage general plumbing, electrical, and carpentry repairs, maintain life safety systems, and conduct regular inspections to ensure building safety and cleanliness. I also provide tenant support, address concerns promptly, and assist with administrative tasks such as work orders and move-in/move-out documentation. My experience covering multiple properties has strengthened my ability to adapt quickly, multitask, and maintain continuity of service. I'm excited about the possibility of taking on more responsibility and contributing to the growth of Homestead, especially after gaining a better understanding of how our community Erskine operates over the past year. I bring a strong focus on safety, excellent organizational abilities, and dedication to providing outstanding customer service. I am confident in my ability to seamlessly support multiple buildings, respond effectively to emergencies, and contribute positively to the resident experience. I would welcome the opportunity to discuss how my skills and experience align with the Mobile Building Manager role and how I can support your team. Thank you for your time and consideration., Sincerely,, Wafa, Baqer
Timeline
Maintenance worker
Homestead Land Holding Ltd.
05.2024 - Current
Customer Service
New Circle
04.2024 - 03.2024
Installer
Universal
08.2023 - 12.2023
Housekeeping Supervisor
NATO (Resolute Support Camp)
01.2017 - 01.2019
High School Diploma -
Asif Mayel High School