Heather Roberts
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
Work History
Safety, Human Resources and Administration Manager
Kamloops Truss Ltd.
07.2019 - Current
- Continuously manage WorkSafe BC claims and facilitate return to work programs to ensure seamless transitions for employees.
- Conduct ongoing COR internal audits to maintain compliance with occupational health and safety standards.
- Lead regular incident investigations and facilitate joint occupational health and safety committee meetings to uphold a safe work environment.
- Sustain responsibilities in recruitment, employee onboarding, and ongoing training and development efforts.
- Maintain duties in performance management, employee relations, legal compliance, and advocacy for diversity, inclusion, employee engagement, and retention strategies.
Controller
Meranti Developments
01.2016 - 07.2019
- Executed journal entries, reconciliations, and account analysis to compile quarterly financial reports and oversee general account administration.
- Generated balance sheets, cash flow statements, and income statements to provide insights into financial performance.
- Oversaw budgets, assets, portfolios, accounts payable, and receivable, ensuring adherence to established financial protocols.
- Handled payroll data entry and processing for [Number] employees in accordance with company policies.
- Conducted thorough reviews of documents and data to deliver precise presentations and forecasts to senior management.
Account Administrative Representative
Meranti Developments
09.2012 - 01.2016
- Facilitated seamless company operations through adept handling of filing, report generation, presentations, meeting scheduling, and procurement of essential materials and equipment.
- Enhanced business productivity by meticulously managing appointment bookings and skillfully resolving conflicts.
- Demonstrated proficiency in Microsoft Excel, leveraging its functionalities for diverse tasks.
- Executed a wide array of administrative responsibilities including paperwork management, efficient mail handling, office upkeep, and fundamental bookkeeping, ensuring smooth office functioning.
Accounting Assistant
Metal Supermarkets
01.2011 - 01.2012
- Spearheaded effective management of equipment and materials inventory to optimize resource utilization.
- Demonstrated proficiency in Microsoft Excel through regular use for diverse tasks.
- Implemented systematic coding protocols for invoices, files, and receipts, ensuring organized and easily retrievable records.
- Managed bi-weekly payroll processing for company employees, encompassing meticulous calculation of taxes, vacation, and sick time accruals.
- Orchestrated the organization of budget documentation and meticulous tracking of expenses, fortifying business controls and financial oversight.
Delta Hotels - Hotel Outlets Manager/Front End Supervisor
Delta Hotels & Resorts
09.2005 - 09.2011
- Revitalized training programs to bolster employee competencies and foster internal promotion of new managers.
- Dynamically adjusted job assignments and schedules to align with evolving business requirements, considering process efficiencies, employee capabilities, and customer expectations.
- Leveraged robust leadership abilities and adept problem-solving skills to sustain team effectiveness and streamline workflows, effectively meeting daily operational demands.
- Collaborated with the management team to institute an effective division of responsibilities, ensuring optimal organizational structure and operational efficiency.
Education
Accounting
Knowledge Bureau- DFA Bookkeeping Services Special
Skills
- WorkSafe BC Claims, Disability Management and Return to Work Programs
- COR Internal Auditor
- Incident Investigation, Joint Occupational Health, and Safety Committee Facilitator
- Recruitment and Selection
- Employee Onboarding
- Training and Development
- Performance Management
- Employee Relations
- Compensation and Benefits
- Legal Compliance
- Diversity and Inclusion
- Employee Engagement and Retention
Timeline
Safety, Human Resources and Administration Manager
Kamloops Truss Ltd.
07.2019 - Current
Controller
Meranti Developments
01.2016 - 07.2019
Account Administrative Representative
Meranti Developments
09.2012 - 01.2016
Accounting Assistant
Metal Supermarkets
01.2011 - 01.2012
Delta Hotels - Hotel Outlets Manager/Front End Supervisor
Delta Hotels & Resorts
09.2005 - 09.2011
Accounting
Knowledge Bureau- DFA Bookkeeping Services Special
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