Wade Ritter
Parkland,AB
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations, and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Warehouse Worker
PRIME STAFFING
Edmonton, AB
03.2020 - 12.2022
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 50 pounds.
- Operated RF scanners to track merchandise and verify contents of containers.
- Loaded, unloaded and moved material to and from storage and production areas.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Auto Dismantler / Yard Crew
Pick N Pull
Edmonton, AB
05.2019 - 03.2021
- Collaborated with team members to achieve target results.
- Worked flexible hours across night, weekend and holiday shifts.
- Maintained excellent attendance record, consistently arriving to work on time.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Received and processed stock into inventory management system.
- Delivered services to customer locations within specific timeframes.
Shuttle Driver/Courier
Alberta Job Corps Edmonton
Edmonton, AB
05.2018 - 03.2019
- Maintained clean and neat shuttle for passenger comfort.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Planned routes and made proactive adjustments using GPS apps to account for traffic problems.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Drove 11-passenger shuttle bus to and from terminal.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Conducted efficient cargo transfers to maintain route schedules.
- Transported hazardous materials and oversized shipments without incident.
General Labourer/Forklift Operator
WestMark Wood Products
Acheson, AB
05.2005 - 01.2017
- Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Packed items into appropriate containers for shipment.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Shift Supervisor/Cashier Team Lead
Tim Hortons
Stony Plain, AB
04.2002 - 05.2005
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Developed job assignments for 8 team members, planned production schedules and strengthened organization of task flows.
- Delivered successful training to more than 8 employees during tenure, educating on successful work processes and productivity strategies.
- Prepared, calibrated and monitored production levels to achieve targets.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Kitchen Supervisor
McDonald's Restaurant, GSL Corporation
Spruce Grove, AB
05.1987 - 05.1991
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Developed recipes and menus by applying understanding of market demand and culinary trends,
- Monitored food preparation, production and plating for quality control.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Controlled food costs and managed inventory.
- Oversaw grill, stove and oven and cleaned equipment after every shift.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Education
College certificate in Retail Management, merchandising, sales and customer -
Grade 12 Diploma - Science
Sangudo High School
Skills
- 6 years experience in leading teams
- Customer Service
- Coaching
- Training
- Motivating
- Decision-making
- Problem-solving
- Interpersonal, and organization
Certification
Food Handler Certification
Workplace Hazardous Materials Information System
Present
Timeline
Warehouse Worker
PRIME STAFFING
03.2020 - 12.2022
Auto Dismantler / Yard Crew
Pick N Pull
05.2019 - 03.2021
Shuttle Driver/Courier
Alberta Job Corps Edmonton
05.2018 - 03.2019
General Labourer/Forklift Operator
WestMark Wood Products
05.2005 - 01.2017
Shift Supervisor/Cashier Team Lead
Tim Hortons
04.2002 - 05.2005
Kitchen Supervisor
McDonald's Restaurant, GSL Corporation
05.1987 - 05.1991
College certificate in Retail Management, merchandising, sales and customer -
Grade 12 Diploma - Science
Sangudo High School
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