Wade Cheeseman
Orangeville,Ontario
Summary
Client Account Representative | Account Executive
Dynamic and results-driven Client Account Representative with over 5 years of experience in managing and growing client relationships across diverse industries. Understanding client needs, developing tailored solutions, and driving customer satisfaction and loyalty. Proven track record of meeting and exceeding sales targets, managing key accounts, and delivering value through strategic account management. Strong communicator with excellent problem-solving skills, able to work effectively in fast-paced environments. Committed to providing exceptional service and fostering long-term partnerships to support business growth.
Overview
7
7
years of professional experience
Work History
Client Account Representative
TheITSupportCenter
08.2023 - Current
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
Sales and Marketing Advisor
Behoove Interactive
07.2021 - 06.2023
- Successfully acquiring and retaining a diverse portfolio of clients across various industries, resulting in a steady stream of revenue for the agency
- Developing and executing successful digital marketing campaigns that resulted in increased brand awareness, engagement, and conversions for clients
- Building a strong team of digital marketing specialists who were able to execute client strategies effectively and deliver high-quality results
- Continuously tracking and analyzing campaign performance to measure success and identify areas for improvement, resulting in increased client satisfaction and retention.
Business Owner
Social Maven (Social Media Marketing Agency)
01.2018 - 01.2020
- Through my leadership and expertise, I was able to successfully grow social maven from a startup to a profitable business within two years.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
Education
Business Finance -
Fanshawe College
04.2018
Robert.F.Hall Catholic secondary school
06.2014
Skills
- Effective problem solving
- Strong negotiation
- CRM software knowledge
- Performance Tracking
- Account Reconciliation
- Sales proficiency
- Account Management
- Prospecting skills
- Business Development
- Teamwork and Collaboration
- Consultative Sales
- Cold Calling
Languages
English
References
- Ava Medallion, 519-719-5054, carterweld@outlook.com, Team Lead
- Teppermans, Sales Associate
Timeline
Client Account Representative
TheITSupportCenter
08.2023 - Current
Sales and Marketing Advisor
Behoove Interactive
07.2021 - 06.2023
Business Owner
Social Maven (Social Media Marketing Agency)
01.2018 - 01.2020
Business Finance -
Fanshawe College
Robert.F.Hall Catholic secondary school
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