Wade BlaKE
Surrey,BC
Overview
22
22
years of professional experience
Work History
Laborer
Sheldarke Utility Construction Corporation
07.2023 - Current
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Organized materials, tools, and equipment to supply team members.
- Utilized construction tools and machinery to effectively complete job site projects.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Observed site safety rules to maximize protections for team members and equipment.
- Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
District Sales Manager
Sabre Industrial Supplies
05.2023 - 07.2023
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
- Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
General Sales Manager
Sabre Industrial Supplies
08.2021 - 05.2023
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Branch Manager
Sabre Industrial Supplies
02.2013 - 08.2021
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Inside Sales Representative
Sabre Industrial Supplies
12.2008 - 02.2013
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
Customer Service Representative
Tyrolit Abrasives
04.2006 - 12.2008
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Inside Sales Representative
Raider Hansen
11.2001 - 04.2006
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Education
No Degree - Business Management Studies (BMS)
Kwantlen Polytechnic University
Surrey, BCHigh School Diploma -
Lillooet Secondary School
Lillooet, BC07.1991
Languages
English
Native or Bilingual
Timeline
Laborer
Sheldarke Utility Construction Corporation
07.2023 - Current
District Sales Manager
Sabre Industrial Supplies
05.2023 - 07.2023
General Sales Manager
Sabre Industrial Supplies
08.2021 - 05.2023
Branch Manager
Sabre Industrial Supplies
02.2013 - 08.2021
Inside Sales Representative
Sabre Industrial Supplies
12.2008 - 02.2013
Customer Service Representative
Tyrolit Abrasives
04.2006 - 12.2008
Inside Sales Representative
Raider Hansen
11.2001 - 04.2006
No Degree - Business Management Studies (BMS)
Kwantlen Polytechnic University
High School Diploma -
Lillooet Secondary School