Harish Kumar
Brampton, Ontario,Canada
Summary
Proven Field Service Technician with a track record of enhancing customer satisfaction through expert installation and maintenance, notably at Dependable Home Tech. Excels in technical analysis and quality assurance, demonstrating a strong commitment to safety and efficiency. Skilled in data collection and tool management, consistently achieving demanding productivity goals.
Overview
4
4
years of professional experience
Work History
Field Service Technician
Dependable Home Tech
08.2023 - Current
- Discussed and recommended service options with customers and explained costs involved.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in field.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
Order Selector
Martin Brower
11.2022 - 06.2023
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
Dispatcher
Fleetex Transport
07.2022 - 09.2022
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Coordinated with maintenance department to schedule routine vehicle inspections, minimizing downtime and ensuring operational efficiency.
Shipper and Receiver
Atlantic Windows
11.2020 - 02.2022
- Collaborated with other departments on supply and quality issues.
- Coordinated storage locations and product movements.
- Scheduled pickups and deliveries to maintain smooth operations.
- Picked orders, scanned products and packed boxes.
Education
Post Degree Diploma - Electronics Technology
Cape Breton University
05.2020
Bachelor of Science - Electronics And Communications Engineering
Chandigarh University
06.2017
Skills
- Data Collection
- Technical Analysis
- Quality Assurance
- Tool management
- Deadline-oriented
- Advanced problem solving
- Documentation and paperwork
Timeline
Field Service Technician
Dependable Home Tech
08.2023 - Current
Order Selector
Martin Brower
11.2022 - 06.2023
Dispatcher
Fleetex Transport
07.2022 - 09.2022
Shipper and Receiver
Atlantic Windows
11.2020 - 02.2022
Bachelor of Science - Electronics And Communications Engineering
Chandigarh University
Post Degree Diploma - Electronics Technology
Cape Breton University
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