Results-driven Quality Analyst with extensive expertise in supplier quality management, root cause analysis, and non-conformance reporting (NCR). Proficient in overseeing RMA processes, executing comprehensive quality audits, and producing detailed reports on defect rates and supplier performance. Demonstrated ability to collaborate effectively with cross-functional teams to implement corrective actions that enhance operational efficiency. Committed to driving continuous improvement and ensuring the highest standards of quality throughout the supply chain.
Overview
6
6
years of professional experience
Work History
Quality Analyst
Otto Motors by Rockwell Automation
11.2023 - Current
Communicated with suppliers to report product defects and request corrective actions, supporting compliance with quality standards.
Conducted incoming inspection on supplier parts and verified conformity using different measurement tools.
Generated and managed detailed NC reports, documenting product deviations, and issues. Worked cross-functionally to implement corrective and preventive actions, ensuring continuous improvement in product quality and minimizing recurrence of defects.
Worked closely with product development and engineering teams to define the quality scope for new products, ensuring alignment with industry standards and customer expectations.
Led the RMA process by coordinating the return of defective products, managing repairs, and ensuring timely replacement or resolution.
Created comprehensive quality reports, tracking defect rates, and supplier performance. Delivered actionable insights through trend analysis to support decision-making and strategic planning.
Actively participated in MRB meetings to review and disposition discrepant materials. Worked with cross-functional teams to determine the appropriate corrective actions for non-conforming materials and products.
Monitored and reported on key quality metrics, identifying opportunities for process improvement. Collaborated with internal teams to drive corrective actions and enhance product quality and operational efficiency.
Quality Assurance Technician
Melitron Corporation
07.2022 - 11.2023
Perform visual, in-process and final dimensional inspections using standard measurement instruments on tightly tolerance materials, components, subassemblies and final assemblies in the production and testing areas.
Utilize a variety of inspection equipment, such as calipers, micrometers, height gauges, shadowgraph, FARO ARM, and other precision measuring tools, to accurately measure and verify dimensional accuracy in accordance with blueprints, specifications, standard work, and planning requirements.
Prepare and submit the PPAP package to customers within specified timelines. Track the progress of the PPAP submission, follow up on customer feedback or requests for additional information, and ensure timely resolution of any issues.
Validate product defects as reported by external and internal customers and issue appropriate rework notices, generate appropriate corrective and/or prevention action requests for non-confirming materials, equipment, procedures, and products.
Perform and maintain accurate calibration records, documenting calibration activities, results, and any adjustments or repairs made. Update calibration database (Gage Pro) to track equipment status and ensure compliance with calibration requirements.
Perform on-site ISO 9001 audit- Interview employees, observe activities, and review records to assess adherence to QMS processes and ISO 9001 requirements.
Quality Auditor
R.D. J Bakeries Ltd
02.2020 - 07.2022
Maintains product quality through adherence to Good Manufacturing Practices (GMP) and Hazard Assessment and Critical Control Points (HACCP) guidelines, product specifications and quality procedures by monitoring and documenting compliance to quality parameters.
Perform visual and functional verification of products to ensure compliance to set specification and quality standards.
Conduct internal audits and inspections to assess compliance with quality standards, identify non-conformities, and implement corrective actions to address any deficiencies.
Prepare samples and sampling plan for ingredients, intermediate or finished products, or other materials to perform analysis (e.g., chemical, physical, sensory, microbiological).
Inspect finished products, raw materials, supplies, equipment, personnel, and facilities for adherence to quality specifications.
Establish and maintain accurate and up-to-date documentation, including standard operating procedures (SOPs), quality control records, product specifications, and test results. Ensure proper recordkeeping for traceability purposes.
Education
Post Graduate Certificate - Project Management
Conestoga College
08.2019
Post Graduate Certificate - Process Quality Engineering
Conestoga College
12.2018
Bachelor's - Mechanical Engineering
MG University
07.2017
Skills
Proficient in quality methodologies: FMEA, CAPA, SPC, root cause analysis, ISO 9001 auditing
Experience with SolidWorks Inspection and GagePro
Proficient in EPICOR, JIRA, SAP, MS Office Suite, and SolidWorks
Analytical problem-solving
Languages
English
Full Professional
Publications
Effect of Bipolar Plate Flow Channel on the Performance of a Proton Exchange Membrane Fuel Cell: A Numerical Study
DOI: 10.1615/ICHMT.2017.CHT-7.1450
Timeline
Quality Analyst
Otto Motors by Rockwell Automation
11.2023 - Current
Quality Assurance Technician
Melitron Corporation
07.2022 - 11.2023
Quality Auditor
R.D. J Bakeries Ltd
02.2020 - 07.2022
Post Graduate Certificate - Process Quality Engineering