Vy Vo
Westminster
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Barista and Cashier
Capital One Cafe
06.2022 - 12.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Barista
The Alley
02.2021 - 04.2022
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Cashier
5W Food
01.2020 - 01.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
Barista
KungFu Tea
03.2019 - 12.2019
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Science - Electrical Engineering
Cal Poly Pomona
Pomona12.2024
Skills
- Customer Service
- Guest Engagement
- Equipment and Store Cleaning
- Safe Food Handling
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Barista and Cashier
Capital One Cafe
06.2022 - 12.2023
Barista
The Alley
02.2021 - 04.2022
Cashier
5W Food
01.2020 - 01.2021
Barista
KungFu Tea
03.2019 - 12.2019
Bachelor of Science - Electrical Engineering
Cal Poly Pomona
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