Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Vy Nicastro

San Jose

Summary

Licensed Optician - sales professional with a proven track record at Oakley, excelling in inventory management and customer relationship building. Adept at delivering tailored eyewear solutions while fostering a collaborative team environment. Bilingual in Vietnamese, I leverage product knowledge and optical measurement skills to enhance customer satisfaction and drive sales success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Supervisor

Oakley
Livermore and Santa Clara
01.2023 - Current
  • Directed daily operations focused on inventory management, merchandising, and team oversight.
  • Cultivated a positive workplace atmosphere that emphasizes collaboration and success; as well as motivated team members to reach sales goals while ensuring outstanding customer service.
  • Interacted with customers to assess needs and offer tailored eyewear solutions.
  • Completed daily tasks efficiently, maintaining organized sales floor and processing stock.
  • Adhered to company policies for effective operations and safety compliance.
  • Upheld professional standards by ensuring store visual presentation met brand expectations.
  • Implemented accurate inventory management practices for efficient stockroom processing.
  • Investigated and resolved customer complaints, ensuring timely adjustments and repairs of eyewear.
  • Inspected finished eyeglasses to verify compliance with quality standards and proper fit.
  • Collect precise measurements for eyewear using optical measuring devices.
  • Provided detailed information on lens types, frame styles, materials, coatings, and accessories.

Specialized Consultant

Oakley
Livermore
09.2021 - 12.2022
  • Showcased brand expertise while serving as an ambassador for company products.
  • Cultivated strong customer relationships to sustain positive interactions.
  • Upheld company-wide customer service initiatives across all interactions.
  • Supported processing of merchandise, restocking activities, and inventory checks.
  • Contributed to merchandising efforts, display upkeep, and overall cleanliness standards.
  • Organized warehouse space for efficient labeling and item placement.
  • Managed store opening and closing routines in absence of managerial staff.
  • Executed various tasks assigned by management team as needed.

Sale Associate

Skechers
Milpitas
03.2021 - 09.2021
  • Assisted customers in product selection and provided detailed information.
  • Processed transactions efficiently using point-of-sale systems.
  • Conducted inventory checks and restocked shelves as needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of store environment including floors, windows, displays.

Data Annotator

Pro Unlimited Contracting @ Apple Inc
Sunnyvale
11.2016 - 03.2018
  • Annotated diverse datasets for machine learning applications and model training.
  • Collaborated with team members to refine annotation guidelines and best practices.
  • Utilized software tools to streamline the data labeling process and improve efficiency.
  • Participated in quality assurance audits to ensure high annotation standards were met.

Education

Bachelor of Science - Multimedia Design And Development

DeVry University
01-2017

Skills

  • Inventory management
  • Visual merchandising
  • Customer relationship management
  • Product knowledge
  • Optical measurement
  • Eyewear fitting

Certification

  • ABO - April 2025

Languages

Vietnamese
Native/ Bilingual

References

References available upon request.

Timeline

Sales Supervisor

Oakley
01.2023 - Current

Specialized Consultant

Oakley
09.2021 - 12.2022

Sale Associate

Skechers
03.2021 - 09.2021

Data Annotator

Pro Unlimited Contracting @ Apple Inc
11.2016 - 03.2018

Bachelor of Science - Multimedia Design And Development

DeVry University

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Vy Nicastro