Summary
Overview
Work History
Education
Skills
Timeline
Generic

VY DINH

Vancouver,BC

Summary

Passionate and adaptable worker committed to driving customer satisfaction and operational efficiency. Eager to contribute a proactive approach and dedication to team support while always keeping an eye on safety and quality standards.

Overview

3
3
years of professional experience

Work History

Customer Representative /Barista

Gong Cha
11.2019 - 11.2022

Greeted customers entering the store and responded promptly to customer needs.

Handled high customer volume daily, maintaining 100% satisfaction through problem-solving.

Reduced expired inventory by 30% through targeted customer recommendations.

Used POS system to enter orders, process payments and issue receipts.

Strong product knowledge, with expertise in over 70 drink options.

Efficiently managed work tasks to optimize workflow and meet store timings.


Education

Bachelor of Arts - Business Administration

Simon Fraser University
Burnaby, BC
10.2024

Diploma - Business Administration

Capilano University
North Vancouver, BC
08.2022

Skills

    Customer Service

    POS System Proficiency/ Order Accuracy

    Time Management

    Problem-Solving

    Adaptability

    Attention to Detail

    Order Fulfillment

    Safety Compliance

    Punctuality and Reliability

Timeline

Customer Representative /Barista

Gong Cha
11.2019 - 11.2022

Bachelor of Arts - Business Administration

Simon Fraser University

Diploma - Business Administration

Capilano University
VY DINH