Summary
Overview
Work History
Education
Skills
Training
Timeline
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Kaitlyn Power

Edmonton,AB

Summary

A dedicated professional with a strong, person-centered focus, bringing many years of experience, and a deeply compassionate nature. Demonstrates exceptional trauma-informed care, problem-solving skills, and willingness to grow and learn.

Overview

9
9
years of professional experience

Work History

Therapeutic Support Aide

Cook Counseling
11.2022 - 07.2025
  • Draw from and utilize various therapeutic disciplines, including behavioural, positive, cognitive behavioural and dyadic developmental psychology, in the counseling of children aged 5-12 while overseen by a clinician. Complete various paperwork tasks as well as work with family members of the clients facilitating positive and therapeutic interactions.

Summer Camp Counselor

YMCA of Northern Alberta
06.2022 - 09.2022
  • Responsible for the care, safety and education of up to 8 children between 4-6 years of age for 9 hours a day. Create daily and age appropriate activity schedules that facilitate age appropriate learning of fine motor skills and other educational topics. Aid in the development of emotion regulation of the children and facilitate healthy conversations with parents regarding their child.

Assistant to the Manager

Massage Addict
11.2020 - 02.2022
  • Run the front end of a fast paced clinic while solving customer and employee conflicts closely with the manager. Efficiently and expertly complete various paperwork tasks, training new staff members and answering questions surrounding 4 different health disciplines that clients and employees may have.

To-Go Specialist

Olive Garden
10.2019 - 04.2021
  • Receive and complete orders in an organized and timely fashion while completing various cleaning, organizing and supportive tasks around the restaurant. Responsible for cashing out servers, answering phone calls and running expo in the kitchen when the manager is not on duty.

Shift Manager/Key Holder

Muscle Matters
Edmonton, AB
12.2018 - 08.2019
  • Maintain a welcoming and friendly atmosphere for clients while completing multiple tasks in a timely and efficient manner.
  • Exercised composure under pressure and in escalated customer service scenarios.
    Counted registers, cleaned, and secured the clinic at the end of the shift.
  • Developed professional relationships with clients and staff alike to ensure a positive clinic environment.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Receptionist

Eveline Charles
Edmonton, AB
03.2018 - 11.2018
  • Greeted spa guests warmly to create a positive first impression of the establishment.
  • Led salon/spa tours for new members to familiarize guests with the services provided.
    Maintained high functional, operational, and organizational levels during high-traffic hours.
  • Well-versed in product knowledge and recorded product sales daily.
  • Kept a calendar with scheduled appointments, and appropriately booked based on the client's desires and time slots.
  • Managed multiple tasks and met time-sensitive deadlines.

Cashier

Safeway
Edmonton, Alberta
08.2016 - 04.2018
  • Efficiently ring through orders while maintaining a pleasant and positive atmosphere for the customer, and assist the shift manager whenever necessary.
  • Worked a flexible schedule and extra shifts to meet business needs.
  • Reconciled the cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies.
  • Monitored self-checkout systems, and provided assistance or intervention where required.

Sales Associate

La Senza
Edmonton, Alberta
09.2016 - 02.2018
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Implemented up-selling strategies, such as recommending accessories and complementary purchases, to boost revenue.
  • Prepared large cash deposits with zero discrepancies.

Education

Masters of Counseling -

Athabasca University
Edmonton, AB
09.2028

Bachelor of Arts - Psychology, Sociology

University of Alberta
Edmonton, AB
04.2023

High School Diploma -

Jasper Place High School
Edmonton, AB
06.2017

Skills

  • Positive attitude
  • Clear communication
  • Trauma-informed care
  • Crisis intervention
  • Behaviour management techniques
  • Emotional regulation
  • Active listening
  • Relationship building
  • Child counseling
  • Document filing
  • Record keeping
  • Report writing
  • Administrative support
  • Training support
  • Cultural sensitivity
  • Valid Driver's license
  • First aid and CPR level C

Training

  • Psychological First Aid
  • Suicide Prevention/Awareness
  • Trauma Informed Care
  • Child and Adult Sexual Abuse Care
  • Culturally Informed Care
  • Dyadic Developmental Psychology
  • Positive Psychology
  • Cognitive Behavioural Psychology
  • Attachment Theory
  • Play Therapy

Timeline

Therapeutic Support Aide

Cook Counseling
11.2022 - 07.2025

Summer Camp Counselor

YMCA of Northern Alberta
06.2022 - 09.2022

Assistant to the Manager

Massage Addict
11.2020 - 02.2022

To-Go Specialist

Olive Garden
10.2019 - 04.2021

Shift Manager/Key Holder

Muscle Matters
12.2018 - 08.2019

Receptionist

Eveline Charles
03.2018 - 11.2018

Sales Associate

La Senza
09.2016 - 02.2018

Cashier

Safeway
08.2016 - 04.2018

Masters of Counseling -

Athabasca University

Bachelor of Arts - Psychology, Sociology

University of Alberta

High School Diploma -

Jasper Place High School

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Kaitlyn Power