Vuong Vu

- Review and flag website content for non-compliance.
- Ensure timely, accurate reviews within quality standards.
- Identify trends and escalate issues outside policy.
- Use market knowledge to improve user support.
- Monitor and manage sensitive content, including videos, ensuring adherence to guidelines.

- Set up quarantine hotel and train staff.
- Liaise with authorities for approvals.
- Ensure safety protocols and SOP compliance.
- Handle guest issues and manage supplies.
- Assist with recruitment and act as front office manager when needed.
- Participate in committees and other duties as assigned.....

- Oversee front desk operations and staff.
- Ensure exceptional customer care.
- Manage check-in/out and resolve guest issues.
- Maintain logbook and respond to inquiries.
- Assist team during busy times.
- Handle cash transactions and perform other assigned tasks...

- Greet guests; manage check-in/out.
- Address questions, ensure guest satisfaction.
- Coordinate with staff for issue resolution.
- Handle bookings, records, and cashier tasks....