Vu Quoc Nguyen
Prince Albert, SK
Summary
Experienced professional office support specialist with a strong background in administrative functions and office management. Recognized for reliability and adaptability in dynamic work environments. Excellent organizational abilities and a collaborative mindset contribute to seamless team operations and goal achievement.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
ToongAsia
Vietnam
05.2023 - 07.2024
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among customers and colleagues.
- Coordinated supply inventory management with the supervisor, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as weekly events or holiday parties, promoting a positive Toong community culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Implemented new CRM system to track client interactions, improving response times and client satisfaction.
Human Resources Assistant
YAN Digital Joint Stock Company
Vietnam
11.2021 - 04.2023
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed confidential employee records, safeguarding personal and professional information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines..
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Enhanced HR data management through implementation of new HR Information System (HRIS).
- Prepare employment contracts and monitor their terms.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.
Education
Post-Graduate Certificate - Business Management
Saskatchewan Polytechnic
Prince Albert, SK06-2025
Bachelor of Human Resource Management - Human Resources Management
HOA SEN UNIVERSITY
Vietnam04-2022
Skills
- Customer Service
- Customer and client relations
- Invoice processing
- Data Entry and Management
- Records administration
- Proficiency in Microsoft Office
- Operational Planning
- Office Supply Management
- Basic HRIS Knowledge
- Team player
Accomplishments
- Categorize and restructure physical records of all employees within the company.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
Languages
English
Professional Working
Timeline
Administrative Assistant
ToongAsia
05.2023 - 07.2024
Human Resources Assistant
YAN Digital Joint Stock Company
11.2021 - 04.2023
Post-Graduate Certificate - Business Management
Saskatchewan Polytechnic
Bachelor of Human Resource Management - Human Resources Management
HOA SEN UNIVERSITY