Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vu Phan

Maple,Ontario

Summary

Experienced professional with over 7 years in home renovation, adept in project management, client relations, and hands-on craftsmanship. Seeking to leverage strong problem-solving skills and attention to detail in a new career path.

Overview

7
7
years of professional experience

Work History

Home Renovator

Gempac
07.2017 - Current
  • Inspected job site throughout renovation process to verify quality standards.
  • Managed project timelines and resources to complete projects on schedule and budget.
  • Spread adhesives on flooring to prep for tile installation.
  • Increased project efficiency by effectively managing subcontractors and coordinating schedules according to client needs.
  • Execute repairs, including the removal and installation of hardwood floors, restoring them to a pristine condition.
  • Utilize sanding machinery such as orbital sanders, block sanders, and hand pad sanders to sand hardwood floors or hand railings.
  • Conduct post-service customer satisfaction assessments to pinpoint areas for service or procedural enhancement.
  • Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
  • Addressed and resolved customer complaints and issues to improve satisfaction.

Education

Mechanical Engineering Technology

Seneca College of Applied Arts And Technology
North York, ON
04.2019

Skills

  • Project Management
  • Customer Service
  • Carpentry
  • Problem Solving
  • Hand-tool proficiency
  • Client Relations

Languages

English
Vietnamese

Timeline

Home Renovator

Gempac
07.2017 - Current

Mechanical Engineering Technology

Seneca College of Applied Arts And Technology

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Vu Phan