Vu Phan
Maple,Ontario
Summary
Experienced professional with over 7 years in home renovation, adept in project management, client relations, and hands-on craftsmanship. Seeking to leverage strong problem-solving skills and attention to detail in a new career path.
Overview
7
7
years of professional experience
Work History
Home Renovator
Gempac
07.2017 - Current
- Inspected job site throughout renovation process to verify quality standards.
- Managed project timelines and resources to complete projects on schedule and budget.
- Spread adhesives on flooring to prep for tile installation.
- Increased project efficiency by effectively managing subcontractors and coordinating schedules according to client needs.
- Execute repairs, including the removal and installation of hardwood floors, restoring them to a pristine condition.
- Utilize sanding machinery such as orbital sanders, block sanders, and hand pad sanders to sand hardwood floors or hand railings.
- Conduct post-service customer satisfaction assessments to pinpoint areas for service or procedural enhancement.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
- Addressed and resolved customer complaints and issues to improve satisfaction.
Education
Mechanical Engineering Technology
Seneca College of Applied Arts And Technology
North York, ON04.2019
Skills
- Project Management
- Customer Service
- Carpentry
- Problem Solving
- Hand-tool proficiency
- Client Relations
Languages
English
Vietnamese
Timeline
Home Renovator
Gempac
07.2017 - Current
Mechanical Engineering Technology
Seneca College of Applied Arts And Technology
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