VU NGOC TRAN PHAM
Vancouver
Summary
Professional worker with strong experience and good preparation for this role. Skilled in handling transactions, assisting customers, and keeping the workspace clean and organized. Able to work well with a team and adjust to different tasks as needed. Reliable, efficient, and focused on creating positive customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Obanhmi
09.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Maintained cleanliness of dining area and kitchen equipment.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Assisted in training new staff on menu items and service protocols, improving team efficiency.
- Contributed to team meetings by sharing insights on operational improvements and service strategies.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
Waitress
Taste of Saigon
05.2021 - 09.2021
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
High School Diploma -
Douglas College
New Westminster, BC06.2024
Skills
- Customer service
- Cash handling
- Attention to detail
- Work ethic and integrity
- Time management skills
- Staff training
- Multitasking and organization
- Patience and empathy
- Safe food handling
- Cleaning and sanitation
- Stress tolerance
- Fast and efficient service worker
LANGUAGES
Vietnamese - Native or Bilingual
Native or Bilingual
English - Professional Working
Professional Working
Certification
food safe
Timeline
Cashier
Obanhmi
09.2021 - Current
Waitress
Taste of Saigon
05.2021 - 09.2021
High School Diploma -
Douglas College