Véronique Sy
Westminster
Summary
Accomplished professional specializing in executive support and financial operations with a focus on operational efficiency and compliance. Demonstrated success in driving process improvements and leading teams in fast-paced environments. Recognized for strong organizational skills, attention to detail, and exceptional customer service. Bilingual in English and Vietnamese, enhancing communication across multicultural teams.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Westminster Police Department
Westminster
11.2024 - Current
- Streamlined payroll processes with cross-functional collaboration, significantly reducing errors.
- Coordinated grant reimbursements with county entities to ensure timely processing.
- Managed accounts payable functions, processing invoices within strict timelines for various departments.
- Assisted payroll manager in preparing and processing bi-weekly payroll for timely distribution.
- Collaborated with fiscal budget manager for accurate departmental budget reconciliation.
- Prepared detailed financial reports and analyzed payroll data to identify discrepancies.
- Maintained confidentiality of all payroll and financial records, adhering to privacy regulations.
- Efficiently coordinated Chief's schedule, managing appointments, meetings, and travel logistics.
Payroll & Benefits Manager
MedMen
Culver City
10.2020 - 09.2024
- Led payroll processing for 1,000+ employees across 22 multi-state entities, ensuring compliance and accuracy.
- Managed payroll audits, adjustments, and W-2 issuance to uphold regulatory standards.
- Oversaw closure of non-performing entities, achieving annual cost savings of $108,000 through operational efficiencies.
- Coordinated with insurance carriers to resolve service items, claims, billing issues, and invoice reconciliations.
- Facilitated bi-monthly meetings with HR and brokers to address employee benefit concerns.
- Collaborated with HR to streamline onboarding procedures, enhancing training and new hire integration.
- Administered employee benefits programs while ensuring compliance with regulations and policies.
- Conducted regular payroll data audits to maintain integrity and adherence to compliance standards.
Office Services Manager
Rubicon Project
Los Angeles
02.2012 - 05.2020
- Provided administrative support to Head of Facilities and Security, enhancing office procedures and operational efficiency.
- Managed complex data collection and reporting, supporting informed decision-making and strategic planning.
- Streamlined travel arrangements, filing systems, procurement processes, and equipment management to boost office efficiency.
- Led daily office operations and maintained workflow systems to ensure optimal productivity.
- Cultivated relationships with internal and external stakeholders, including employees, vendors, and contractors.
- Oversaw vendor relationships and negotiated service contracts, optimizing resource allocation and cost control.
- Implemented health and safety protocols to maintain a secure work environment for all personnel.
- Supervised administrative staff, offering training and support for professional development.
Education
Business Management -
Irvine Valley College
Irvine, CAIrvine, CA
Psychology -
Orange Coast College
Costa Mesa, CACosta Mesa, CA
Skills
- Payroll and compliance management
- Financial reporting and analysis
- Invoice processing
- Vendor negotiation and contract management
- Process improvement strategies
- Problem solving and attention to detail
- Effective communication and collaboration
- Excel proficiency
- Recordkeeping and bookkeeping
- Professional presentation skills
- Accounts payable/receivable proficiency
- Documentation management
- Multi-line telephone systems expertise
- Inventory management systems knowledge
- Data collection and management
- Proofreading expertise
- Account management skills
- Email management proficiency
- Business writing skills
- Policy modification expertise
- Risk management strategies
- Budget reconciliation techniques
References
References provided upon request.
Timeline
Administrative Assistant
Westminster Police Department
11.2024 - Current
Payroll & Benefits Manager
MedMen
10.2020 - 09.2024
Office Services Manager
Rubicon Project
02.2012 - 05.2020
Business Management -
Irvine Valley College
Psychology -
Orange Coast College