Véronique Gaudry
Montreal,,Canada
Summary
Experienced server with a track record of enhancing customer dining experiences in bustling restaurant environments. Expert in menu knowledge, upselling, and efficient order processing. Brings a dynamic and engaging approach, honed through roles as a brand ambassador and swim instructor, demonstrating adaptability, effective communication, and teamwork. Eager to apply extensive service skills in a dynamic new role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress
LA BELLE ET LA BOEUF
Montreal, Canada
12.2024 - 02.2025
- Explained menu options to guests and offered suggestions to optimize service
- Informed customers about daily beverage specials to encourage sales
- Delivered food and beverage orders promptly, ensuring attentive service
Waitress
9 TAIL FOX
Montreal, Canada
03.2024 - 10.2024
- Welcomed customers with a friendly and attentive approach
- Prepared and served Korean-inspired cocktails, aligning with the restaurant's unique offerings
- Executed tasks efficiently in high-stress situations
Student Marketeer
RED BULL CANADA
Montreal, Canada
01.2024 - 09.2024
- Promoted the brand by interacting with customers, and by distributing samples
- Planned and reported activities efficiently
- Enhanced business growth by gathering and analyzing local data
Waitress
LE BIRD BAR
Montreal, Canada
09.2022 - 02.2023
- Efficiently managed customer orders in a high-volume restaurant
- Recommended dishes based on the restaurant's specialties, and suggested wines and cocktails tailored to customers' preferences and meals
Waitress
MADRE
Montreal, Canada
08.2019 - 08.2021
- Managed the entire guest experience from start to finish, including greeting, taking orders, preparing drinks, serving food, and clearing tables
- Offered personalized dish recommendations to guide guests' dining choices
- Trained new servers, ensuring they provided excellent customer care
Lifeguard and Swimming Teacher
MONTREAL CITY
Montreal, Canada
06.2019 - 08.2021
- Taught with dynamism and creativity
- Demonstrated leadership, energy and autonomy
- Ensured vigilant observation and preventive guidance for children
Education
Bachelor of Business Administration - Marketing
University of Quebec in Montreal
Montreal, Canada12.2024
Diploma of Collegial Studies - Human Sciences
Cegep Saint-Laurent
Montreal, Canada12.2020
High school diploma -
Mont-Saint-Louis college
Montreal, Canada06.2018
Skills
- Adaptability
- Team spirit
- Stress resistance
- Sense of organization
- Communication skills
- Memory retention
- Listening skills
- Problem solving skills
Languages
- French (bilingual)
- English (bilingual)
- Spanish (beginner)
Certification
- 4th place at "Happening Marketing" Academic Competition in Montreal, Canada (March 2023)
- National Ocean Lifeguard Certification in Jaco, Costa Rica (January 2018)
References
References available upon request.
Timeline
Waitress
LA BELLE ET LA BOEUF
12.2024 - 02.2025
Waitress
9 TAIL FOX
03.2024 - 10.2024
Student Marketeer
RED BULL CANADA
01.2024 - 09.2024
Waitress
LE BIRD BAR
09.2022 - 02.2023
Waitress
MADRE
08.2019 - 08.2021
Lifeguard and Swimming Teacher
MONTREAL CITY
06.2019 - 08.2021
- 4th place at "Happening Marketing" Academic Competition in Montreal, Canada (March 2023)
- National Ocean Lifeguard Certification in Jaco, Costa Rica (January 2018)
Bachelor of Business Administration - Marketing
University of Quebec in Montreal
Diploma of Collegial Studies - Human Sciences
Cegep Saint-Laurent
High school diploma -
Mont-Saint-Louis college
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