Vrindha Krishnan
Cambridge
Summary
Dynamic and detail-oriented administrative professional with strong experience in customer service and office management. Skilled in scheduling, data entry, and document preparation, ensuring smooth daily operations and accurate record-keeping. Proficient in Microsoft Office Suite and computer applications, supporting efficient administrative workflows and organized office environments.
Overview
3
3
years of professional experience
Work History
Receptionist
Saint Luke's Place
04.2024 - Current
- Deliver excellent customer service by quickly handling questions and resolving issues.
- Respond to customer inquiries through phone and email.
- Schedule, confirm, and adjust appointments for sales staff.
- Prepare clear and detailed sales and service estimates.
- Enter data accurately to keep records and spreadsheets current.
- Generate reports as requested for use by different departments.
- Support administrative tasks, including filing, scanning, copying, mailing, and organizing documents.
Receptionist
Granite Landing Retirement Living
11.2022 - 03.2024
- Greet clients and visitors in a friendly, professional manner and respond to inquiries by phone, email, or in person.
- Answer and direct phone calls, schedule appointments, and manage the office calendar.
- Prepare, distribute, and organize documents, forms, and information packages for agents.
- Handle mail, courier packages, deliveries, and maintain office supplies and reception area.
- Assist with administrative tasks such as printing, scanning, photocopying, and updating listings on social media or marketing platforms when needed.
- Support office events, meetings, and training sessions while maintaining confidentiality of all client and company information.
Education
Post Graduate Diploma - Process Quality Engineering
Conestoga College
Kitchener, ON04-2024
Post Graduate Diploma - Predictive Analytics
Conestoga College
Kitchener, ON04-2023
Bachelor of Science - Statistics
Mahatma Gandhi University
Kerala, India06-2021
Skills
- Customer Service
- Communication
- Scheduling
- Documentation
- Microsoft Office Suite
- Data Entry
- Social Media Management
- Computer Proficiency
Languages
English
Timeline
Receptionist
Saint Luke's Place
04.2024 - Current
Receptionist
Granite Landing Retirement Living
11.2022 - 03.2024
Post Graduate Diploma - Process Quality Engineering
Conestoga College
Post Graduate Diploma - Predictive Analytics
Conestoga College
Bachelor of Science - Statistics
Mahatma Gandhi University
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