Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vrince Kitamuliko

Ottawa,ON

Summary

I am a hardworking bilingual associate skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in any environment. Ideally, I would like to secure a position that will allow me to utilize my current skill set, gain new skills, and save for my post-secondary education.

Overview

4
4
years of professional experience

Work History

Supply Teach

OCSB
03.2022 - Current
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Provided instruction for students in core subject areas.
  • Adapted lesson plans and student activities to meet needs of students with special learning needs.
  • Monitored student progress and provided feedback to students, parents and school administrators.

Customer Service Cashier

Winners And HomeSense
08.2022 - 05.2024

- Offer proactive client care that prioritizes finding solutions to issues and paying close attention to details.

- When necessary, coordinate with several departments to ensure execution.

- Respond to questions from clients regarding account transactions, tax receipt requests, account reporting, etc.

- Help the advisor team with the onboarding of new clients. Assist in handling incoming correspondence from advisors, clients, and other partners, both internal and external.

- Keep up with current client accounts and find ways to get in touch with them: oversee account timeframes and important dates. Assure timely and accurate revisions of all required paperwork in accordance with industry regulations and internal procedures.

- Keep client files complete and current in the relevant systems. Assist with updating the team's brochures, bulletins, LinkedIn, Facebook, and website channels.

Hip Hop Dance Teacher- OCSB

St.Matthew
01.2020 - 03.2021
  • Planned, prepared and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Assisted coordination and administration of complete dance program.
  • Prepared classrooms for new student groups.

Education

Honours - BA, Psychology

Carleton University

Skills

  • Building Customer Relationships and Loyalty
  • Exceeding Customer Expectations
  • Excellent knowledge of Microsoft Office Suite - Excellent organizing and time management abilities
  • Proven ability to deliver exceptional customer service that demonstrates professionalism, warmth, and friendliness to our clients

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Customer Service Cashier

Winners And HomeSense
08.2022 - 05.2024

Supply Teach

OCSB
03.2022 - Current

Hip Hop Dance Teacher- OCSB

St.Matthew
01.2020 - 03.2021

Honours - BA, Psychology

Carleton University
Vrince Kitamuliko