Dedicated soccer operations professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Manager of New Center Launch: TOCA Training
TOCA Football Inc.
09.2021 - 04.2024
Scaled TOCA Training brand, products, and technical training from start up phase to the largest operator of indoor soccer facilities in North America
Interviewed, hired, trained, and developed over 100 training managers and private coaches at new and mature locations
Visited low performing/larger locations in order to grow revenue to hit KPIs
Improved company processes both in soccer training and operational instances
Worked closely with ex-professional soccer leaders across TOCA to improve training methodologies and technical training practices
Connected with colleagues across all departments in order to execute successful business practices at new sites
Manager of Soccer Operations
TOCA Football Inc.
05.2018 - 09.2021
Keeping staff accountable when conducting daily operations of multiple facilities
Onboarding new coaches while overseeing their progress
Piloting new technology for a technology start-up company
Develop athletes that play at both grassroots and professional levels
Privately coached and evaluated multiple professional, collegiate, and national team soccer players
In communication with the president in order to standardize practices of a new business
Education
Bachelor's of Arts And Sciences - Sports Analytics And Sports Psychology
Quest University Canada
Squamish, BC
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Operations Management
Staff Training and Development
Cross-Functional Teamwork
Customer Relationship Management (CRM)
Performance Management
Sales Techniques
Business Administration
Product Management
Business Development
Business Planning
Key Performance Indicators
Expectation setting
Brand Management
Managing Operations and Efficiency
Timeline
Manager of New Center Launch: TOCA Training
TOCA Football Inc.
09.2021 - 04.2024
Manager of Soccer Operations
TOCA Football Inc.
05.2018 - 09.2021
Bachelor's of Arts And Sciences - Sports Analytics And Sports Psychology