Vonnie Kent

Areas of expertise:

Customer relations and retention (clienteling), Trend Analysis, Apparel fit and styling, Driving Star Rewards Program, Maintain high productivity, Meeting sales goals, Results-centric, Problem solving, Big Ticket/SOCR, Master of superior customer service.

Awarded Top Producer 2022.

Areas of expertise:

Customer service involving design, ordering and delivering copper, brass, stainless, steel, aluminum, structural and architectural products. Logistics, contract administration, meeting deadlines, processes. Consistently #1 salesman building an immense loyal customer base.

Areas of expertise:

Steel, aluminum, stainless, copper, brass, hardware, truck parts, ornamental, fasteners, trailer parts and fabrication. Designed a "customer greeting" program that doubled sales the year after the recession of 1992. Consistently grew customer base through excellent service year after year. Implemented and managed a mail order catalog to over 10,000 customers in California and Arizona.

Implemented the "Service First" program. This motto is still used 50 years later.