Vongai Gonese
Winnipeg
Summary
I am a final year student at the University of Manitoba with a demanding curriculum that includes classes in financial and managerial accounting, as well as corporate finance. I am a collaborative team player with strong organizational skills. I am an aspiring financial professional ready to translate classroom knowledge into tangible results.
Overview
3
3
years of professional experience
Work History
Market Research Interviewer
Advanis Inc.
09.2023 - Current
- Enhanced respondent engagement by utilizing advanced interviewing techniques and maintaining a professional demeanor.
- Streamlined data collection processes for increased efficiency and accuracy in market research results.
- Conducted in-depth interviews with diverse populations, ensuring accurate representation of target demographics.
- Collaborated with team members to develop best practices for conducting market research interviews, resulting in higher quality data.
Market Research Interviewer
Vision Research Inc
01.2022 - 05.2023
- Worked as a Market Research Interviewer placing outbound calls to the general public and conducting surveys on various topics.
- Maintained detailed records of interview responses, facilitating easy analysis and reporting of findings.
- Utilized various survey platforms and technologies to conduct telephone, online, and in-person interviews effectively.
- Contributed to project success by meeting or exceeding daily quotas for completed interviews.
- Improved overall response rates through rapport-building techniques and empathetic communication skills with respondents.
Market Research Interviewer
Elemental Data Collection Inc.
08.2021 - 04.2022
- Worked as a Market Research Interviewer placing outbound calls to the general public and conducting surveys on various topics.
- Adhered to strict confidentiality protocols, ensuring the protection of sensitive participant information throughout the research process.
- Utilized various survey platforms and technologies to conduct telephone, online, and in-person interviews effectively.
Sales Associate
Ralph Lauren
08.2021 - 12.2021
- Worked in sales, selling clothes for men, women and kids
- Greeted customers as they entered the store and told them about promotions going on in store as well as directing them to correct department depending on their various needs
- Replenished merchandise
- Signed up customers for Polo connect which is a way for customers to keep updated with customers promotions going on in the store as well as receive coupons for their purchases.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Navigator
Staffmax Staffing and Recruiting
06.2021 - 08.2021
- Worked as a navigator at Covid-19 vaccination supersite
- Provided customer service to general public, by asking and answering questions
- Greeted patients and guided them to where they needed to be for their appointment
- Checked in patients for their appointments
- Screened patients for Covid-19 symptoms
Sales Representative
Connect6 Group Inc
05.2021 - 08.2021
- I was a sales representative for Connect6 group with Telus as our client
- I successfully made sales for Telus Home Security as well as Telus mobile plans
- The job helped me grow my confidence and build my sales skills
- Handled and followed up on escalations
- Answered customer questions and addressed problems
- Negotiated and completed purchasing contracts
- Built close relationships with customers
Education
Accounting And Finance
University of Manitoba
Winnipeg, MB10.2024
Skills
- Complex Problem-Solving
- Time Management
- Active Listening
- Reading Comprehension
- Data Entry Software
- Information Confidentiality
- Data Collection Processes
- Microsoft Office
- Customer Engagement
- Customer Relationship Management
- Sales Presentation
Timeline
Market Research Interviewer
Advanis Inc.
09.2023 - Current
Market Research Interviewer
Vision Research Inc
01.2022 - 05.2023
Market Research Interviewer
Elemental Data Collection Inc.
08.2021 - 04.2022
Sales Associate
Ralph Lauren
08.2021 - 12.2021
Navigator
Staffmax Staffing and Recruiting
06.2021 - 08.2021
Sales Representative
Connect6 Group Inc
05.2021 - 08.2021
Accounting And Finance
University of Manitoba
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