Volodymyr Kuperschmidt
Ottawa,ON
Overview
30
30
years of professional experience
Work History
Gates Control Manager
The State Aviation Administration of Ukraine
Kiev, Ukraine
10.2010 - 03.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Gate Control Officer
Fraport AG
Frankfurt, Germany
01.2006 - 12.2009
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Improved department efficiency by streamlining and implementing policies and processes.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Coordinated operations with other emergency service groups.
- Mentored junior officers, providing guidance and support to foster professional development and career progression.
- Facilitated collaboration between departments, improving efficiency and effectiveness in handling cross-jurisdictional cases.
Business Analyst
Lotus NZ Enterprise
Wellington, New Zealand
01.2005 - 01.2006
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Increased resource efficiency by analyzing detailed business requirements.
Consultant
AIHA Ltd
London, United Kingdom
07.2001 - 01.2005
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Construction Engineer
The State Construction Company of Ukraine
Kiev, Ukraine
08.1992 - 10.2000
- Developed cost-effective construction solutions to meet client requirements without sacrificing quality.
- Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
- Collaborated with architects, contractors, and clients for successful project execution.
- Determined costs of labor and materials for each project.
- Evaluated subcontractor performance regularly, providing constructive feedback for improved collaboration moving forward.
- Mentored junior engineers, providing guidance in technical skills and professional development.
- Improved communication between team members through weekly meetings and progress updates.
- Maintained accurate documentation throughout all stages of the construction process to facilitate future reference or dispute resolution if needed.
- Reduced safety incidents by implementing comprehensive safety trainings and regular site inspections.
- Optimized material procurement processes for reduced waste and increased savings on project costs.
Education
No Degree - Certificate in German Language
Vollkshochschulle
Duesseldorf, Germany11.2006
No Degree - Certificate in Personnel Development
Chartered Institute Personnel And Development
London, United Kingdom 07.2004
Bachelor of Engineering - Construction
The State Construction Engineering College
Luganks, Ukraine 06.1987
High School Diploma -
The State High School
Lugansk, Ukraine 05.1982
Timeline
Gates Control Manager
The State Aviation Administration of Ukraine
10.2010 - 03.2022
Gate Control Officer
Fraport AG
01.2006 - 12.2009
Business Analyst
Lotus NZ Enterprise
01.2005 - 01.2006
Consultant
AIHA Ltd
07.2001 - 01.2005
Construction Engineer
The State Construction Company of Ukraine
08.1992 - 10.2000
No Degree - Certificate in German Language
Vollkshochschulle
No Degree - Certificate in Personnel Development
Chartered Institute Personnel And Development
Bachelor of Engineering - Construction
The State Construction Engineering College
High School Diploma -
The State High School