Volodymyr Koran
London,ON
Summary
Resourceful Administrative Professional with a strong background in financial administration and high-volume customer service. Excels in multi-channel communication, ensuring accuracy and confidentiality while addressing student inquiries. Committed to enhancing service quality and supporting student success in a regulated environment.
Overview
5
5
years of professional experience
Work History
Culinary Support & Operations Support – Hospitality Services
Western University
London, Canada
08.2025 - Current
- Manage rapid task prioritization and high-volume customer flow while maintaining strict adherence to Western’s service and safety standards.
- Serve as a front-line team member delivering attentive, efficient service to students, faculty, staff, and campus visitors during daily operations and university events.
- Demonstrate high reliability, thorough organization, and active teamwork within a regulated campus environment.
Manager
WowPierogies
London, Canada
07.2024 - 07.2025
- Managed high volumes of daily customer and vendor inquiries through in-person interactions, telephone, and email, focusing on effective resolution and maintaining service quality.
- Addressed client concerns and complaints professionally, fostering high satisfaction and trust.
- Processed and reconciled daily financial transactions, managed operational documentation, and maintained accurate records.
Accounting / Banking Intern
PrivatBank
Kyiv, Ukraine
02.2024 - 05.2024
- Processed confidential client data, account inquiries, and financial transactions with precision and full regulatory compliance.
- Ensured data protection and privacy standards when handling sensitive personal records.
- Attended training sessions to enhance understanding of banking regulations and compliance.
- Attended training classes and workshops to deepen knowledge of banking products and services.
Front-End Developer / Digital Administrator
MebelTransformer
Kyiv, Ukraine
07.2021 - 01.2022
- Developed responsive web applications using HTML, CSS, and JavaScript.
- Implemented website features using React for dynamic content updates.
- Collaborated with designers to ensure seamless user experiences and interfaces.
- Utilized web software and database tools to maintain data accuracy and improve system response times.
- Managed digital communication flows and online user inquiries to enhance user experience and streamline documentation.
Education
College Diploma - Finance
College of Finance and Law
Kyiv, Ukraine06-2024
High School Diploma -
London Christian High School
London, ON, Canada01-2024
Skills
- High-volume service
- Customer service
- Multi-Channel Communication
- Financial reconciliation
- Financial and Record Accuracy
- Regulatory Compliance
- Operational documentation
- Conflict resolution
Timeline
Culinary Support & Operations Support – Hospitality Services
Western University
08.2025 - Current
Manager
WowPierogies
07.2024 - 07.2025
Accounting / Banking Intern
PrivatBank
02.2024 - 05.2024
Front-End Developer / Digital Administrator
MebelTransformer
07.2021 - 01.2022
College Diploma - Finance
College of Finance and Law
High School Diploma -
London Christian High School