Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Volodymyr Kmetiuk

Toronto,ON

Summary

Results-driven individual with a background inventory management, order fulfillment, and customer service, with a strong attention to detail and ability to work efficiently under pressure. Known for my strong work ethic, adaptability, and commitment to delivering exceptional results. Seeking to leverage my skills and experience to contribute to a dynamic team and exceed customer expectations in a new role.

Overview

3
3
years of professional experience

Work History

Mover

Two Men And A Truck
03.2023 - 04.2024
  • Arranged items at destination according to customer requests and instructions.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Followed safety protocols to prevent accidents and injuries.
  • Helped train new employees in safe practices and warehouse procedures.
  • Assisted team members with loading and unloading tasks when needed; working cooperatively within a team environment to accomplish goals efficiently.
  • Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
  • Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
  • Completed moving tasks in a timely and efficient manner while maintaining a high standard of quality and care for the items being moved.

Part-Time Crew Member

McDonald's
02.2022 - 01.2023
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted other team members to achieve goals.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Customer Service Representative

Fitness Time
09.2021 - 01.2023
  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Sought ways to improve process and services provided.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Skills

  • Flexible and Adaptable
  • Motivational
  • Dependable and Responsible
  • Attention to Details
  • Problem-Solving
  • Organization and Time Management
  • Customer Service Excellence
  • Resourcefulness
  • Team Collaboration
  • First Aid
  • Packaging

Languages

English
Ukrainian
Russian

Timeline

Mover

Two Men And A Truck
03.2023 - 04.2024

Part-Time Crew Member

McDonald's
02.2022 - 01.2023

Customer Service Representative

Fitness Time
09.2021 - 01.2023

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Volodymyr Kmetiuk