Vitalina Avramenko
Edmonton
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
29
29
years of professional experience
Work History
Diet Office Clerk
Grey Nuns Hospital
09.2022 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Nutrition and Food Service Attentdant
Grey Nuns Hospital
09.2020 - Current
- Maintained a clean and sanitary dining environment for patrons, ensuring adherence to health and safety standards.
- Enhanced customer satisfaction by providing efficient and friendly food service in a timely manner.
- Trained new employees on company policies, procedures, and best practices to facilitate their successful integration into the team.
- Trained and coached newly hired team members in restocking items and delivering good service to customers.
RSA, EVS
Covenant Health Youville Home
01.2018 - Current
Volunteer
Good Samaritan South site care center
04.2017 - 11.2017
Catering Room
Italian Center shop
01.2015 - 01.2016
- Customer services
- Received orders
- Preparing and made orders
- Followed safety processes
Practicum
Health and Stroke Foundation
01.2014 - 12.2014
- Maintain client’s information
- Perform data entry and filing work
Home Care and Housekeeping
Pleasantview Place
01.2012 - 01.2013
- Company Overview: Senior home
- Problem solve to handle daily requirement and challenging situations
- Senior home
Endocrinology Hospital, Ukraine
01.1996 - 01.2006
- Monitored patient’s condition and assessed their needs to provide the best possible care and advice
- Observed and interpreted patients symptoms and communicated them to physician
- Collaborated with physicians and nurses to devise individualized care plans for patients
- Routine procedures (blood pressure measurement, administering injections, fill in patients charts)
- Adjusted and administered patients medications and provided treatment according to physicians orders
Education
Medical office Administration -
CDI College
01.2014
Bachelor of Science - Chemistry
Pedagogical University
01.2002
Diploma of Junior Specialist - Physician Assistant
Medical College
01.1996
Skills
- 7 years of experience in health care services (Endocrinology Department)
- Certified Microsoft Office 2013
- Excellent knowledge of medical terminology and procedures
- CPR certificate, First AID certificate
- Ability to work under minimal supervision
- Self-motivated and able to learn quickly
- Strong interpersonal, organizational and communication skills
- Attentive to details and accurate
- Maintaining records
- Telephone reception
- Filing systems
- Meeting planning
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Diet Office Clerk
Grey Nuns Hospital
09.2022 - Current
Nutrition and Food Service Attentdant
Grey Nuns Hospital
09.2020 - Current
RSA, EVS
Covenant Health Youville Home
01.2018 - Current
Volunteer
Good Samaritan South site care center
04.2017 - 11.2017
Catering Room
Italian Center shop
01.2015 - 01.2016
Practicum
Health and Stroke Foundation
01.2014 - 12.2014
Home Care and Housekeeping
Pleasantview Place
01.2012 - 01.2013
Endocrinology Hospital, Ukraine
01.1996 - 01.2006
Medical office Administration -
CDI College
Bachelor of Science - Chemistry
Pedagogical University
Diploma of Junior Specialist - Physician Assistant
Medical College
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