Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Vlas Kovalenko

Calgary,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Good time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Waiter

Uzdrowisko Ustron
09.2022 - 05.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Always keeping the dining room and other premises clean and orderly in accordance with the hygiene plan.

Corporate Customer Service Manager

JSC CB PRIVATBANK
10.2021 - 06.2022
  • Finding and attracting new customers for service to increase the customer base.
  • Communication, appointment of meetings with potential and existing clients of SMEs.
  • Sales of the entire range of banking products and services to corporate clients.
  • Establishment, development and maintenance of long-term business relations with corporate clients of the bank.

Operator of the Contact Center

JSC CB PRIVATBANK
08.2017 - 10.2021

• Maintaining the loyalty of the bank in the eyes of the client.
• Assistance in paying off debt advice on paying off debt.
• Make calls to customers with overdue debts and motivate them to repay the debt.

Education

Associate - Accounting Assistant

College of Lugansk
Lugansk, Ukraine
06.2013

Skills

  • Ability to Lift 30 Pounds
  • Transactions and Cash Handling
  • Dining Room Organization
  • Find a solution from difficult situations
  • Quick adaptation to new tools at work
  • Reliable, punctual team player with ability to work under minimum supervision
  • Good communication skills
  • Time Management
  • Customer Service
  • Teamwork and Collaboration

Hobbies

Sometimes read

Soccer

Run

Badminton


Timeline

Waiter

Uzdrowisko Ustron
09.2022 - 05.2023

Corporate Customer Service Manager

JSC CB PRIVATBANK
10.2021 - 06.2022

Operator of the Contact Center

JSC CB PRIVATBANK
08.2017 - 10.2021

Associate - Accounting Assistant

College of Lugansk
Vlas Kovalenko